Support

Welcome to WebAssist support where you will find a variety of resources to help you more effectively use our products. We offer Getting Started Guides to set you off on the right foot, How To documents and Solution Recipes to help you achieve specific objectives, frequently asked questions, technotes and articles. To access documentation and tutorials for each product, roll over Support in the main menu and click on a specific product.

In addition to these resources, WebAssist offers free technical support for current versions (and one version prior) of our products. We also provide support for discontinued products for up to twelve months.

If you cannot find an answer in our documentation, please log in and submit a support ticket. Our technical support team is available Monday - Friday from 9am - 5pm PST (except major holidays). You will receive a response to your support ticket within 1-2 business days. If you have already submitted a support ticket, you can return to your ticket in your support history.

If you have any questions prior to purchasing a product or you have a question about an order, please contact sales@webassist.com.