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HTTP 500 Internal Server Error

Thread began 11/01/2010 8:06 am by info398315 | Last modified 11/03/2010 7:51 am by Jason Byrnes | 4624 views | 27 replies |

info398315

HTTP 500 Internal Server Error

When i add the form builder 2 to my contact us page contact_us.php
i get the generic error message above.

1 thing i did notice is that where you get to specify the action page the field was greyed out although the info looked correct.

i have just used the most basic form with all default settings.
i havent set up a dynamic test server.
im using cs4 on windows 7 64.
i have no other webassist products installed.

please advise what steps to take.
thank you.

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Jason ByrnesWebAssist

add the following code at line 1 to turn error reporting on:

php:
<?php

error_reporting
(E_ALL);
ini_set('display_errors','on');
?>



this will show the error that is occurring to help us see what the issue is.

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C-A-M-B-O

hi Jason,

ive done as you requested.

get the following message -

Fatal error: Call to undefined function virtual() in /home/sites/rochdalespraytan.net/public_html/test/contact_us.php on line 5

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Jason ByrnesWebAssist

In your definition, there is an option on the local info tab:
Create Links relative to


setting this option to Site causes Dreamweaver to use the virtual function for include files. The virtual function is not widely supported.

Change that to Document and Dreamweaver will use the require_once function instead.

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C-A-M-B-O

ive done as requested but it hasnt changed anything.

do i need to start again ?

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Jason ByrnesWebAssist

Yes, you will need to recreate the form to recreate the code.

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C-A-M-B-O

hi again, done as requested and still not working.

i stuck your error script in and now get the following -

Warning: require_once(../webassist/form_validations/wavt_scripts_php.php) [function.require-once]: failed to open stream: No such file or directory in /home/sites/rochdalespraytan.net/public_html/test/contact_us.php on line 5

Fatal error: require_once() [function.require]: Failed opening required '../webassist/form_validations/wavt_scripts_php.php' (include_path='.:/usr/share/pear5') in /home/sites/rochdalespraytan.net/public_html/test/contact_us.php on line 5

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Jason ByrnesWebAssist

looks like the webassist folder is being uplaoded to:
webassist/

but the code is looking for it at:
webassist/

in the require once line, remove the ../ from the path.

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C-A-M-B-O

OK.

DONE THAT.

removed all instances as suggested.

form starting to appear but clearly there are still issues with it.

this form builder is nothing like the 10 minute sales video you see - even when you follow the guide exactley.

where do i go next please ?

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Jason ByrnesWebAssist

in the captcha image you will also need to remove the ../


Instead of editing the code, though lets look for the cause of the issue.

Are you using Dreamweaver to upload the files or another ftp program and uploading manually?


If using Dreamweaver, how do you have the Remote Info tab configured? What is set for the Host Directory?

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