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Dreamweaver Stuck on Splash Page

Thread began 3/05/2009 10:20 am by logicweststudios366423 | Last modified 3/05/2009 12:25 pm by Ray Borduin | 4558 views | 3 replies |

3/05/2009 10:20 am | #1 anonymous

Dreamweaver Stuck on Splash Page

While I submitted a support ticket, unfortunately, I need to find an answer rather quickly.

For some reason, it appears that my WebAssist extensions that invoke Memento (or other start up command) are holding my Dreamweaver CS4 on the splash page for as much as 20 to 30 minutes!

If I disable those WA extensions, Dreamweaver CS4 goes back to the normal 15 to 20 seconds to start up.

I am using Dreamweaver CS4 on a MacBook Pro (unibody), latest Intel Core 2, and Leopard 10.5.6.

Any thoughts or suggestions would be much appreciated as I have a lot of work and clients to see.

Many thanks,

Brian

3/05/2009 10:27 am | #2 Ray BorduinWebAssist

I will look into this with you. Please post a support incident on this issue and let me know the incident number. I would like to investigate what might be causing this issue.

Did this help? Tips are appreciated...

3/05/2009 10:35 am | #3 anonymous

Hi Ray,

Thanks so much for your quick response... I posted a support ticket much earlier this morning, the number for that ticket is #82260.

Any help is much appreciated as I have gone through reinstalls of Dreamweaver and the entire extension set now.

Best regards,

Brian

3/05/2009 12:25 pm | #4 Ray BorduinWebAssist

It appears this was a problem with a missing domain registration on our new DNS server. We have added the necessary domain to correct this issue, but it may take 1-24 hours to propogate and work in your area.

Did this help? Tips are appreciated...

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