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Thread began 4/21/2009 1:32 pm by Joe377587 | Last modified 4/26/2009 6:33 am by Joe377587 | 2272 views | 2 replies |


New to Web Assist

I really need some help.

A company lets say "scde" had their site hosted with a small company lets say "WHC" who had one developer. Well he left.

Now scde got in contact with me and ask me to take over their site. WHC sent me a copy of their site. After further review and pain. I got it working except for the check out. When adding product, it says the cart is empty. SO here is what I need help with. I dug and found there directories in his site...

SO ......

1. I need to find out how I can get the cart working.
2. Do i need to get additional files from WHC to make changes to his site or are all the development file stored online?
3. kind of same question as 2 but need to ask. I believe that WHC used WEB Developer Suite. I guess I need to purchase a license for it and if I do will I need additional files from WHC to have SCDE site ready to modify or all the files stored in the website.
4. I think it was hosted on a redhat machine and we use MS2003 servers. Don't know if that matters.

I can really use some guidance on this matter since I know nothing about WebAssist.

If I can call someone I would appriciate it. Email me at


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Ray BorduinWebAssist

You can call the main webassist number and talk to someone in the sales department if you have further questions. You will probably want to purchase Dreamweaver if you aren't using it, and a copy of the Web Develper Suite. Then install all of the extensions in the Suite.

ECart may be the only one you need for now, but who knows what else you may need to update if he used so many.

Once you purchase the suite, post a support incident with your error and page it occurs on and somebody will be able to help you debug the problem.

All of the development files are stored online, so if you wanted to and are familiar with the server languge you can just download and start debugging the problem manually.

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Did this help? Tips are appreciated...


Still need help

OK I located the licenses for the software used to make the site. I would like to pay someone for some help. I just need to get the checkout process working. Everytime we click on add to cart from the pricing.php page, the next page that opens "cart.php", shows the cart is empty. I don't know what is missing.

I copied all the files over from old server but don't have a clue about using webassit extensions.

Please contact me at with contact info and hourly rate. Thanks.


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