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Licensing

Thread began 11/01/2009 4:38 am by comercial360734 | Last modified 11/01/2009 1:18 pm by comercial360734 | 1879 views | 4 replies |

comercial360734

Licensing

Dear Sir,

I am a user of Sculptor 1,2,3 Menu writer 1,2 and Siteassist pro 1.

As you can see, I have spent considerable amount of money buying software from you.
I do understand that you try to promote as much as possible your "subscription flagship" that includes 2 licenses for each software in order to run the software on a PC and a portable PC. I do also think that you have to understand that there are users (like me) for whom a subscription does not make any sense at all and who prefer to own their software. However, those users (like me) also work on portable computers and I must say, it seems ridiculous to me that a good software product is hampered and restricted in its usability by the commercial strategy to limit its use to only 1 computer, needing a time consuming and only once a day possible reset procedure to use it on a portable PC as well.

As you are well aware, even big software brands like Adobe, microsoft (office), nuance, etc. understand the need for allowing a second and simultaneous installation on a portable PC and I think it would be highly desirable and appropriate that you would allow the same for your products.

Sincerely

Berthold Hamburger

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Ray BorduinWebAssist

Purchased and licensed software will all activate on two computers, but is intended for only a single user.

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comercial360734

Originally Said By: Ray Borduin
  Purchased and licensed software will all activate on two computers, but is intended for only a single user.  



On my system I get "exceeded maximum of allowed activations" error if I run any of your programs on the alternate computer. I have all 3 applications installed on my office PC and my notebook and never work on them simultaneously.

From your EULA it also appears that only one installation can be activated at one time. If a second one has to be activated, you have to reset activations first.

Sincerely

Berthold Hamburger

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Office Guy-172461

Logon to your account, click on Download Your Products, Click on Reset Activations (on the right).

You can then activate your products on two machines. If you ever activated on another machine it would have used up one of your activations. This will clear all activations.

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comercial360734

Thank you!

I will try and let you know of the outcome. I did not use your programs on any other machine than my 2 Pc's, but maybe Vista service pack installation messed it up?

Sincerely

Berthold Hamburger

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