close ad
Important WebAssist Announcement
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues


Cannot make paypal payment

Thread began 7/29/2022 12:29 pm by Aarati | Last modified 7/29/2022 6:31 pm by Ray Borduin | 138 views | 1 replies |


Cannot make paypal payment

I have this dummy store: I'm trying to proceed with a 50cent payment via Paypal. I get to the payment options screen in Paypal, select the method of payment, and press the "Continue to Review Order" button. But this takes me back to an empty shopping cart. Any help here?

Also, the checkout screen is not responsive. Is that supposed to be the case?


Sign in to reply to this post

Ray BorduinWebAssist

You have an error with your database connection that is preventing the checkout page from fully displaying. None of the styles are being added because of that error.

The cleared cart is probably because you are browsing from: and your paypal code is returning you to:

You can add a .htaccess rule to force the site to either always or never add www. to the front of your URL so it will be consistent. I can also help you update your code to prevent it from changing when going to paypal.

Sign in to reply to this post
Did this help? Tips are appreciated...

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question





Ease of use


security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...