close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

Not able to complete credit card transaction

Thread began 3/09/2021 2:24 pm by Timothy | Last modified 3/10/2021 8:53 am by Ray Borduin | 15 views | 4 replies |

Timothy

Not able to complete credit card transaction

I have an ecart with some very simple settings. I want to be able to have the customer either checkout with Paypal or by entering a credit card. Please see the attachment to see the checkout page, and the checkout wizard settings. When I check out with Paypay everything behaves properly. But when I select a credit card payment it correctly asks for the card information but comes back with a message that says it cannot complete the transaction. What am I doing wrong?

Sign in to reply to this post

Ray BorduinWebAssist

You probably haven't upgraded your paypal account to allow credit cards. That service has to be enabled from paypal and it costs $40 per month.

Sign in to reply to this post
Did this help? Tips are appreciated...

Timothy

Ray - thanks but that is already enabled when I select the Paypal Radio button and checkout the paypal screen gives you the option to sign in and pay or pay by credit card without signing in. The problem happens when I select the Credit Card radio button and then checkout. Everything would work fine if that option to select Credit Card payment (not through Paypal) was not there! How to not show that option?

Sign in to reply to this post

Ray BorduinWebAssist

You have the option when running the checkout wizard to include payments pro or not.

It is a bit more difficult to remove afterward. It might be easier to just add "display:none" to the div where you can choose so that they can't change selections.

Sign in to reply to this post
Did this help? Tips are appreciated...

Timothy

Yep I chose the later and that solved the problem for me. Thanks Ray - I appreciate the quick help you always offer up!

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...