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My orders page is not updating. I want to see recent orders

Thread began 6/07/2019 6:25 pm by anonymous | Last modified 6/10/2019 9:12 pm by Ray Borduin | 42 views | 9 replies |

anonymous

My orders page is not updating. I want to see recent orders

On Cafe Commerce, when I view recent orders, I see orders from 2011. I want to see recent orders.

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Ray BorduinWebAssist

What is your website url? I'll take a look and get it fixed.

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anonymous

Ken

See private reply

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Ray BorduinWebAssist

It doesn't look like you have any recent orders in the database. Have you gotten orders recently that aren't showing?

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anonymous

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Ray BorduinWebAssist

Maybe someone deleted them? Do you have any record of them? They aren't in your database. Can you forward an email or other information I might be able to use to track down the orders?

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Ray BorduinWebAssist

I checked and there doesn't seem to be any orders deleted from your database. Please forward one of the emails from a missing order and I'll see if I can track it down. Do you have another website it may have come from?

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anonymous

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Ray BorduinWebAssist

I see... You are using an outdated checkout setting since you have an older site. It could easily be updated to use the new system and work moving forward, but I wouldn't be able to import the old orders at this point without access to your paypal account to get the order details. Can you post your phone number in the private area? I'll give you a call and discuss with you what the options are. We can of course just take down the site, but we can also correct the problem if you wanted to. We can talk about that over the phone and make sure we make the appropriate response based on your needs..

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anonymous

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