close ad
 
Important WebAssist Announcement
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

Kae's File Manager problem

Thread began 2/18/2016 10:33 am by olivier | Last modified 2/22/2016 9:52 am by Ray Borduin | 3272 views | 9 replies |

olivier

Kae's File Manager problem

Hello,
On one of my websites, I made an update from a template created with siteassist professional, and since then the publisher's file manager associated with the CMS stops working completely. When Sir support the Browse button on the link search window (eg. Insert a picture) no tree structure is displayed. The files are sent but are not visible and the link can be established with the file.
This is the screen that I get :
http://www.webassist.com/forums/attachments/temp/452010/cache/var/www/vhosts/webassist.com/user_uploads/forums/attachments/temp/452010/proportion/kfm_window_w163_h100/kfm_window_02180132.png
Do you have an idea?
My server uses php 5.6 and the database is MySQL 5.5 format.

Sign in to reply to this post

Ray BorduinWebAssist

Can I see a copy of the file: webassist/kfm/configuration.php

I can take a look and see if I can spot an issue there.

I may need to debug this one live as well if you can give me a URL to access the page and any necessary login credentials I could see if there are any javascript errors on the page.

You might try going to the database and deleting all of the tables that have names that begin with "kfm_"... sometimes the database gets corrupted and if you simply delete all of the tables it will recreate them properly. I've seen that before.

Sign in to reply to this post
Did this help? Tips are appreciated...

olivier

I try the "removal of kfm_ tables" and I'll let you know

Sign in to reply to this post

olivier

Kae's File Manager problem

nothing changed.
Attached is the contents of my WebAssist / kfm / configuration.php

Sign in to reply to this post

Ray BorduinWebAssist

I'll have to debug this directly. Can I get the url/ login information and FTP access?

Sign in to reply to this post
Did this help? Tips are appreciated...

olivier

Site URL : http://lesmyosotis-ste-foy.fr/
CMS admin : http://lesmyosotis-ste-foy.fr/admin_cms/users_login.php?accesscheck=%2Fadmin_cms%2Findex.php%3F

Sign in to reply to this post

Ray BorduinWebAssist

The issue is with the odd named files and folders that have been uploaded. I couldn't even delete them through Dreamweaver, and when I downloaded them they don't even show up in windows explorer.

I renamed the files directory to files_old and I'm re-uploading all of the files that appear in windows and it appears to be working again.

I've also uploaded a new file manager for your contents update page. If you like it you can copy over the line on the update page and use it on the insert page as well. You can see the line I added at line 409 of the contents_update.php page and the line I commented out below. It may do better preventing uploading and naming of folders that cause issues.

Sign in to reply to this post
Did this help? Tips are appreciated...

olivier

Thank you for your help.
I will try to understand how this change in the file system has been effected and will use your changes for the future.
An additional question: would not it be interesting to use a slightly more recent and powerful editor that the couple Cke + Kfm (which no longer exists)?

Sign in to reply to this post

Ray BorduinWebAssist

Yes... that is why I implemented a newer version on the update page for you to look at.

Sign in to reply to this post
Did this help? Tips are appreciated...

olivier

Hello,
After your change, I made a French version of the CMS manager.
If it would be helpful for your French-speaking users, you can retrieve it on the site you still have FTP access.
Please keep me informed.
Have a good day.
Regards,
Olivier Walter.

Sign in to reply to this post
loading

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...