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paypal working

Thread began 3/24/2015 1:01 pm by anonymous | Last modified 3/30/2015 2:09 pm by Jason Byrnes | 773 views | 7 replies |

anonymous

paypal working

when i try to use the tool kit it gives me an error message saying unable to find file wa_paypal.htm in the configuration / floater directory the floater will not be shown.. please help

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Jason ByrnesWebAssist

reset the workspace layout:
go to Window -> Work Space layout -> Reset '<your layout name>'

Then close Dreamweaver and Delete the Dreamweaver Cache file from the users configuration folder:
http://www.webassist.com/tutorials/Common-installation-issues

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adam782378415231

did what you said and still giving me an error message about the floater does it matter that i am using dreamweaver cc?

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Jason ByrnesWebAssist

Try recreating the users configuration folder, this is the folder that contains the DW Cache file. Close DW, then rename the configuration folder to configuration_bak, then open DW to recreate it.

next open the extension manager, and remove the extensions, then install them again.

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adam782378415231

still not working.. any chance you could call me and walk me threw this? i even delete dreamweaver and reinstalled it and no luck

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Jason ByrnesWebAssist

what extensions, including the version numbers, are installed?

What is your OS?

what are the steps you are taking to run into the error?

This information may help in deterring the cause.

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anonymous

free tools ver 1.1.2

osx 10.10.2

i install the plugin threw extension manager.. then open dreamweaver it downloads some other info and i close the program and then re open it and try to add a paypal button and it gives me that float error

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Jason ByrnesWebAssist

Please provide a Skype username or a US phone number and a good time to contact you when you will be in front of your computer and we will have an engineer contact you to resolve this issue over the phone.

We are available Monday - Friday from 9am - 4pm EST (except major U.S. holidays).

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