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Error on php 5.4 for Pear Mail

Thread began 2/16/2015 4:34 pm by Larry | Last modified 4/06/2015 12:25 pm by Ray Borduin | 2984 views | 7 replies |


Error on php 5.4 for Pear Mail

Trying to use Pear Mail on Godaddy Cpanel. I am getting the following error

Fatal error: Class 'Net_SMTP' not found in /home/mores2015/php/Mail/smtp.php on line 349

It is installed though
Mail 1.2.0
Net_SMTP 1.6.2

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Jason ByrnesWebAssist

This is a hosting configuration issue not a WebAssist issue, you should contact GoDaddy support. they should be able to get Pear Mail configured correctly on your host for you.

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Will try that.

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CraigRBeta Tester

Hi Larry

Did you get any joy with godaddy ?

I just installed PEAR for a client and get the same error.

Their guy in customer support suggested it was an error in my script !!

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I was never able to get it to work. Godaddy hid behind they don't support 3rd party apps or something. We had to abandoned it and went different route.

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CraigRBeta Tester

Sounds Familiar

I just spent 1.5 hours on the phone to them.

I know the problem is at their end, if could debug it better...

php 5.4.37


Tried mail2 package and its associated files, but it looks as though PEAR_Mail_using_SMTP_php.php cant cope with this

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Ray BorduinWebAssist

You need to have both PEAR and NET_smtp installed on the server:


If you have shell access you can run:
sudo pear install Net_SMTP

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CraigRBeta Tester

thanks for the reply Ray

I have Mail, Net_SMTP, Net_Socket and Auth_SASL installed, (the other packages install by default on godaddy anyway).

I checked the server, the files seem to be there. the problem stems from line 349

$this->_smtp = &new Net_SMTP($this->host,


I checked the file locations compared to another host I use - just the same.

So I changed the file path in smtp.php on line 348 from relative to absolute

include_once 'Net/SMTP.php';


include_once '/absolutepath/Net/SMTP.php';

This gave me a different error about being unable to find Socket.php

So in SMTP.php I changed the path on line 22


require_once 'Net/Socket.php';


require_once '/absolutepath/Net/Socket.php';

This then reloads the page without errors. (and adds an entry to the email log), so all i had to do next was configure the port and username settings.

Success !! - but I won't be recommending godaddy as a host ;-(

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