close ad
WARNING: Do Not Install the DREAMWEAVER CC 2017 or 2018 Update »
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

https://www.ribbonbylulu.co.uk/ is down again. thinking of leaving

Thread began 9/18/2014 9:18 am by anonymous | Last modified 9/19/2014 3:08 pm by Jason Byrnes | 724 views | 3 replies |

anonymous

https://www.ribbonbylulu.co.uk/ is down again. thinking of leaving

How can you sell us a solution for selling hosted online shops, where we out site keeps going offline?

Going to look for other providers, hopefully ones with butter up time than you guys. We might be leaving you and asking for a refund very soon if its not back up.

its been up and down all day so my monitoring system says. the https side had been down for most of the time, so noone can go to complete the checkout. 26% uptime for HTTP and only 12% for HTTPS.

Sorry its no good.

Sign in to reply to this post

Ray BorduinWebAssist

This appears to have been an issue with the DNS settings... I could always get to the site at http://ribbonbylulu.mycafecommerce.com, which can tell you if it is a problem with the code on the site or with the DNS... I reported it to Dreamhost and they seem to have resolved the DNS issue immediately, as I can visit the site now.

I'm asking them what caused the problem in the first place and will report back to you when I get word on what is causing this issue.

Sign in to reply to this post

anonymous

all our other sites at dream host stayed up. only the one with CafeCommerce was down.
we will be closing our account.

Sign in to reply to this post

Jason ByrnesWebAssist

Dreamhost got back to use earlier, there where multiple DNS records on their end for your address using different IP Addresses, They have deleted the duplicate DNS Records, this problem should not occur again.

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...