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Ecart 5 - PayPal Standard - Email of order details

Thread began 1/21/2014 9:23 am by Christie | Last modified 2/13/2014 1:18 pm by Christie | 3025 views | 18 replies |

Christie

Ecart 5 - PayPal Standard - Email of order details

Hi - Ecart 5 is working well but it seems the order details are not passed thru to PayPal standard. I need the order details as the items I sell are very custom. Therefore, I have used the email in Data Bridge to create an email that I would like to send (to myself and the buyer) when the buyer leaves my site for paypal. To create the body of the email, I inserted the ecart display (email friendly version) in the message.

My questions for the moment are:
1. Will this work?
2. What should I put for the Trigger in the email wizard?

Thank you, Christie

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Jason ByrnesWebAssist

it will work to an extent.

first, you have to understand that paypal standard is not a real time payment processor, so any emails that you receive should not be treated as payment confirmation since the emails are sent before the user goes to the paypal site if you add it to the confirm page. adding to the confirm page, use the any form post trigger but understand that means the email is sent when the checkout page posts to the confirm page.

you should use your paypal account to verify the purchases.

with paypal standard, they use an IPN system to make notification of payment success. to send the emails on payment success, you would need to configure an IPN page. you would also need to store the order information to a database in order to retrieve the cart data on the IPN page


see the paypal IPN documentation for more details:
https://www.paypal.com/cgi-bin/webscr?cmd=p/acc/ipn-info-outside

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Christie

Ok - I think I am understanding this. Is there any way for the email to be sent when the buyer clicks on the Submit Order button of the confirm.php page?

And is this situation the same for eCart6 and PayPal standard?

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Jason ByrnesWebAssist

no, there is not a way to trigger the email when the confrim page submits, because the confirm page submits to the paypal server.


maybe a better option would be to concatenate the Description column to the name that is passed to paypal. for exmple, the code on the confim page that passes the name will look something like this:

<input type="hidden" name="item_name_<?php echo $WA_Store_Cart_Index+1; ?>" id="item_name_<?php echo $WA_Store_Cart_Index+1; ?>" value="<?php echo $WA_Store_Cart->DisplayInfo("Name") ?>" />

you could add the description column to it as long as name + description is less than 127 characters:

<input type="hidden" name="item_name_<?php echo $WA_Store_Cart_Index+1; ?>" id="item_name_<?php echo $WA_Store_Cart_Index+1; ?>" value="<?php echo $WA_Store_Cart->DisplayInfo("Name") ?> <?php echo $WA_Store_Cart->DisplayInfo("Description") ?>" />


PayPal standard in eCart 6 works the same as in eCart 5, it's not a limitation to eCart, it's the way the PayPal standard gateway works.

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Christie

I found the line you referenced above.
Do spaces count as part of the 127 characters?
Let's say my order options are "motif" and "firstName".
Would I add this section of code for each option? Such as......<?php echo $WA_Store_Cart->DisplayInfo("motif") ?> <?php echo $WA_Store_Cart->DisplayInfo("firstName") ?>

Thanks.

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Jason ByrnesWebAssist

yes, spaces are counted in the character count, and yes, each column would need to be added.

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Christie

I tried this with two of the product options. On Mamp (and the live server) when I go to the confirm page the buttons (modify order, submit order) at the bottom are missing. I can see them in the design view though.


OK Update: I had my cart name wrong. It seems to be working. On the first page of PayPal you have to highlight the words to see all of order details. Do you know what it will look like on the email receipt sent by paypal? (Will my customer be able to easily see the order details?)

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Jason ByrnesWebAssist

You would have to test an order to completion in order to see what the email will look like for certain. I don't see why it shouldn't show all the details.

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Christie

Yes I will do a test order shortly.

Previously, I altered the cart display code in the display manger to display only the options needed for each item. This worked perfectly on the first shopping cart page and the order confirm page. It now does not work on the confirm page. I added the additional (if clause) code to the confirm page but it did not make a difference. Any suggestions?

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Jason ByrnesWebAssist

no telling without seeing the code.

send a copy of the page.

it is impossible to troubleshoot a code issue without seeing the code in question.

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