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We have migrated out ecart to a new server with a new URL, new domain and new database (name), I have almost everything working except for email notifications to admin, can someone point me in the right direction?.

Thread began 12/01/2013 9:39 pm by WEB DIY | Last modified 1/12/2014 11:11 pm by Jason Byrnes | 369 views | 7 replies |

WEB DIY

We have migrated out ecart to a new server with a new URL, new domain and new database (name), I have almost everything working except for email notifications to admin, can someone point me in the right direction?.

When someone places an order the admin is usually sent an email notification, after moving to a new server and changing URL and database, this function is no longer working. This is my first experience with eCart as I have taken over from previous developer, I am not sure where to look to fix this issue.

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Jason ByrnesWebAssist

On the confirm page, there should be a Universal Email server behavior that is used to send the email. You may need to edit that behavior to change the from address to a valid email for the current domain, or change the SMTP Server address depending on your host.

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WEB DIY

Hi Jason,
Firstly, thanks for your help. So this is my first experience with eCart and I have gotten pretty far already on my own but now I need to turn to the experts for help.
I understand there is a confirm page for orders but I can't find it. The url for the website at hand is www.usautoparts.com.au

The issues I have are all related to the admin not getting email notifications for:
1. Sales
2. Requests (parts)
3. New Users (sign up)
4. Callback requests.

Bear in mind I am totally new to this system and don't know where to start (in a sense) so please be gentle :)

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Jason ByrnesWebAssist

looks like the confirnm page is here:

https://www.usautoparts.com.au/Store/Checkout/Payment/

edit that page to change the settings for sending the email.

Contact page is here:
http://www.usautoparts.com.au/Contact/

call back is here:
http://www.usautoparts.com.au/Contact/Call-Back/

on each of those pages should be a Universal Email server behavior, you will need to edit the UE server behavior to change the email settings.

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WEB DIY

Great I have sorted all that out, the issue was with the actual email accounts I didn't end up having to alter the code. Thanks for your help there.

There is one more thing I would like to help me with, the search box does not function at all, is there any way you could assist in helping me to find out why?

It has never worked as far as I know,

Many thanks in advance if you can help.

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Jason ByrnesWebAssist

your search box looks to use a custom javascript, but i dont see a way for it to submit.

you'll need to modify the script used to get it to submit onchange.

I'm not familiar with the script being used in this case, so really cant give much more than that.

it doesn't looks like the action page has been set up either. the action of the search for is to go to:
http://www.usautoparts.com.au/search/

but that page gives a 404 error.


doesn't look like the search functionality was ever completed.

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WEB DIY

Paypal API signature or certificate

Hi Jason, happy new year.
I haven't had a chance to look into the search function however there is a more pressing matter needing attention.
We need to update the Paypal API signature/certificate however I am not sure exactly where the code or file would be located. Is it in the database or the website code, please help... Thank you

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Jason ByrnesWebAssist

if using paypal pro, the paypal api info is in 4 server behaviors.

1) on the checkout page in the Authorize Check out with PayPal Express Checkout
2 - 3) on the pp_confirm page in the get payer profile from express checkout, and Process Payments with Paypal expreess checkout behaviors
4) on the Confirm page in the Paypal Direct Payments server behavior.

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