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multiple sales discounts will not work on my site for black Friday sales that start today

Thread began 11/28/2013 9:24 am by anonymous | Last modified 11/29/2013 11:58 am by Jason Byrnes | 597 views | 1 replies |


multiple sales discounts will not work on my site for black Friday sales that start today

I have everything on sale at my store. Different discounts for different items. When you add different items to your cart only one discount will apply to the latest item added.

This is a major problem since I'm expecting high sales for the next four days and have lots of competitors that customers can go to instead due to this frustrating glitch.

Why isn't each product receiving the percentage discount I have set up for this 4 day black Friday sale? How can we get this remedied asap?

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Jason ByrnesWebAssist

The Discount system is only able to apply one discount per order.

For now, I would suggest updating the items price to apply the discount that way instead of using the coupon system. You can add copy to the items description to describe Include the Original Price and Sale price.

After the holiday season, when Cafe Commerce traffic is a little slower, we will look into improving the coupon system to allow for multiple discounts to apply to an order. It would be a rather large task to take on now with the current traffic, and would risk breaking other aspects.

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