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Dreamweaver Ecart - Shipping Failure

Thread began 10/29/2013 11:28 am by anonymous | Last modified 11/18/2013 11:33 am by Jason Byrnes | 1507 views | 14 replies |

anonymous

Dreamweaver Ecart - Shipping Failure

I changed the price in my eCart "Add to Cart" button and now I am getting a shipping quote failure when I hit checkout on the site. Can someone help me figure out what went wrong? I didn't change anything in the shipping information, so I'm not sure what went wrong.


https://vibefree.com/order.php

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Jason ByrnesWebAssist

I'll need to troubleshoot directly, see the private message section.

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anonymous

I think I've figured out what the problem was. Last year, I had the same shipping failure message. I went back and forth here trying to figure out the problem and I'm not sure if it was you or someone else, but I let the web assist helper go into my FTP and change the files so they worked.

Now that I needed to change the price, my dreamweaver uploaded the old code with the new price... hence the same old problem. I'm not sure where to find the files that worked are since I think they were overwritten with the update. The file might have been sent to me via email, but I have since changed my email from andre@ayremount.com to andre@vibefree.com. Don't know if this helps but I thought I would mention it just in case you guys keep all your old emails, maybe you can find the file that was sent to me with the good code to fix that shipping failure

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Jason ByrnesWebAssist

I dont have a way to track that down.


I'll need to troubleshoot directly, see the private message section.

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anonymous

see private message for ftp details

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anonymous

Day off to figure this out today...

Did you get my new message? If not I have FTP info for you... let me know if you need anything else!

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Jason ByrnesWebAssist

See PM

Attached Files
WA_eCart_FedEx_PHP.php.zip
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anonymous

Shipping Failure still

Hi Jason, thanks for your help but after uploading your new file, I still get the same shipping failure result. Any ideas what I am doing wrong?

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Jason ByrnesWebAssist

see PM

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anonymous

Hmmm... FTP Problem

PM

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