I have been purchading using your extension for years. Now I can't see my old orders or any of my serial numbers!!!!!!????
where are the "orders" and serial numbers???!!!
where are the "orders" and serial numbers???!!!
On the My Account page there is a "My Orders" link where you can see previous orders. the orders will show the serial numbers.
also, in the Downloads section is "All Downloads link where you can access the downloads for previous purchases and access serial numbers.
I tried this but had no luck. I can't find my old purchases anywhere. I've recently installed them again from old backups I had, but obviously the serial codes need entering. I cant find any sign of them anywhere!!!
Contact the sales department through our contact form:
http://www.webassist.com/contact
in your message to the sales department, include an order number or other identifying information they can use to track down the order for you.
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