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Disappearing File?

Thread began 3/24/2009 12:09 pm by ellis.robert.j337464 | Last modified 3/27/2009 10:01 am by Ray Borduin | 1905 views | 4 replies |

ellis.robert.j337464

Disappearing File?

I am having an odd problem with UE. When I choose to use DW to edit the email body the file it creates is disappearing. Meaning, it is there when I am editing it, but as soon as I save the file, it's gone. The file is does not show in the folder it says it exists in while I am editing it. Has anyone else seen this? The only real problem I am having is that is has been uploaded to the server once, and now it is not updating the server file when I make changes to the local file.


Thank You,
Bob

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Ray BorduinWebAssist

It is a temporary file that should disappear. The contents of the file should be stored as the email body and should be updated when you upload the Universal Email folder.

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ellis.robert.j337464

Got it! Thanks.

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andres13156

Same problem,

Hi I have the same problem, but in my case I use 4 different forms in one site. And if i have 2 files with forms opened in CS4 UE mix both.

And the real problem is, I edit first the HTML format, and after save it, I usually edit the TEXT format. but now the UE app shows empty and I have to close and open again the same file.

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Ray BorduinWebAssist

Do you have the latest verison of UE installed? Please open a support incident with this issue. It sounds like something a support engineer will need to look into. I am not familiar with that problem.

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