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Ordering system is malfunctioning

Thread began 2/15/2013 1:54 pm by oayfer443958 | Last modified 2/15/2013 9:27 pm by Ray Borduin | 602 views | 2 replies |

2/15/2013 1:54 pm | #1 oayfer443958

Ordering system is malfunctioning

Hello,

When checking out at our store (store.growartisan.com), payments are processed, and order confirmation e-mails are sent, however new orders are no longer appearing in the "Orders" tab in the admin interface.

Is there something wrong with cafecommerce?

2/15/2013 9:04 pm | #2 Ray BorduinWebAssist

Thanks for bringing this to our attention. I can see the orders are in your database but they are marked as pending. It appears a recent update to the Advanced checkout system has caused this error. We'll research it and should have it resolved in the next couple of days.

2/15/2013 9:27 pm | #3 Ray BorduinWebAssist

This issue has been resolved.

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