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Ordering system is malfunctioning

Thread began 2/15/2013 10:54 am by oayfer443958 | Last modified 2/15/2013 6:27 pm by Ray Borduin | 763 views | 2 replies |

2/15/2013 10:54 am | #1 oayfer443958

Ordering system is malfunctioning

Hello,

When checking out at our store (store.growartisan.com), payments are processed, and order confirmation e-mails are sent, however new orders are no longer appearing in the "Orders" tab in the admin interface.

Is there something wrong with cafecommerce?

2/15/2013 6:04 pm | #2 Ray BorduinWebAssist

Thanks for bringing this to our attention. I can see the orders are in your database but they are marked as pending. It appears a recent update to the Advanced checkout system has caused this error. We'll research it and should have it resolved in the next couple of days.

Did this help? Tips are appreciated...

2/15/2013 6:27 pm | #3 Ray BorduinWebAssist

This issue has been resolved.

Did this help? Tips are appreciated...

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