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Error message when opening DW

Thread began 5/01/2012 9:47 pm by Peter | Last modified 5/02/2012 1:29 pm by Jason Byrnes | 865 views | 3 replies |

5/01/2012 9:47 pm | #1 Peter

Error message when opening DW

I have DSW CS 5.5. Per instructions on the webpage for the Data Bridge, I uninstalled the identified extensions before installing Data Bridge. When I open up DW, I get the error message shown in the attached screen shot. I have tried deleting the cache to no effect in correcting to the error.

5/01/2012 9:56 pm | #2 Ray BorduinWebAssist

Yes, this is a conflict with eCart. Luckily it is inconsequential and can be ignored. We should have an update to eCart out tomorrow to eliminate the error entirely, but for now it can just be ignored and won't cause any issues.

Did this help? Tips are appreciated...

5/02/2012 1:12 pm | #3 Peter

Great, thank you.

5/02/2012 1:29 pm | #4 Jason ByrnesWebAssist

we have released eCart 5.0.4 to correct this issue. it is now available for download in the download center.

you will need to uninstall Data bridge 1 and eCart 5.0.3, then install eCart 5.0.4 first before reinstalling Data Bridge.

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