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Order details

Thread began 9/27/2011 2:39 pm by biz295654 | Last modified 9/28/2011 11:29 am by Jason Byrnes | 851 views | 5 replies |

biz295654

Order details

My client would like the orders to show the shipping name as well as the shipping address.

In the order confirmation, the shipping name appears. In the database, it does not. In the order detail page it does not, so my client doesn't have a name to ship to.

Screen shots attached.

How can I fix the order detail to show the name of the person to whom a gift is being sent?

Thanks

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biz295654

More information for this. In paypal I used lower case for alternate shipping name and address. In the cart Shipping, I used all caps.

So paypal is adding the alt shipping? Not the cart? How can this be?

Thanks

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biz295654

If they use paypal to print the labels, not a total disaster though. They are accustomed to shipping without printing paypal labels. I will keep testing. Any hints, most appreciated.

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biz295654

Attaching shipping from paypal. It is still clumsy though because the customer will have to note the shipping. But it points to what is going on a bit.

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biz295654

More info from client: they don't want to use paypal label system. They want to use their own system, so the order details will need some adjustment. If this is a tweak that they need to pay for, please open a ticket so we can get it done. thanks

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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