Client customization request

I know this will be a paid help ticket but I want to tell the client if it can even be done before I open a ticket.

Power Store 4.5

Her notes:
~~~~~I updated your order as shipped and it prompted me to enter a phone number
that the customer can call if they have questions. During the busy season,
we might have 200+ orders that will have to be updated. If our toll free
number can be programmed in that field, it would sure save me a lot of time.~~~~
Printing your order only gives me your name, purchase date, address, phone
number and order total. In order for me to enter each order into our
database, I'll also need to have your phone number, item number, quantity
and method of shipment. Also, alternate ship-to address if there is one.
Will I have to open each order individually to print it? Again, that will
kill us during the busy season with only 4 of us to answer the phones while
I'm also trying to print and then enter each order. Yikes. ~~~~~~

So distilling this down, I think she needs this:

Request 1) Can their phone number be a default in this shipped message? (if something I can do, please tell me; I think I can if I know where to find it.)

Request 2) Can phone number be included in order printout? Method of shipment?

Request 3) Is there any way to print all at once instead of opening each and then printing?

I think she is mistaken about her number going in. When I checked her updates she put the store number where the customer number should be. So maybe the system isn't recording the customer number? It was registered in the users' information correctly though.

Request 3) Is there any way to print all at once instead of opening each and then printing?

I found a way to do this request. I created a page that shows the results of the orders and order details, set to repeat all records in sets of 10. Not pretty but workable.

So at this point, how to get request 2 done? The orders aren't capturing the phone number in detail printout. I am able to capture in my makeshift print all orders, so it's in there somewhere. Maybe if I open orders_detail.php and check to see if the phone field is broken. Checking on that.

on the admin/orders_details page, there should be the following code to show the address and phone number:

<p class="nobottom">

                <label class="readonly-bottom">Address:</label>

                                <?php echo($row_WADAorders['OrderShipName']); ?>

              </p>

              <p class="nobottom">

                <label class="readonly-bottom">&nbsp;</label>

                                <?php echo($row_WADAorders['OrderShipAddress']); ?> <?php echo($row_WADAorders['OrderShipAddress2']); ?>

              </p>

              <p class="nobottom">

                <label class="readonly-bottom">&nbsp;</label>

                                <?php echo($row_WADAorders['OrderCity']); ?>, <?php echo($row_WADAorders['OrderState']); ?> <?php echo($row_WADAorders['OrderZip']); ?> (<?php echo($row_WADAorders['OrderCountry']); ?>)

              </p>

              <p class="nobottom">

                <label class="readonly-bottom">&nbsp;</label>

                                 <?php echo($row_WADAorders['OrderPhone']); ?>

              </p>

is the customers phone number being stored in the OrderPhone column of the orders table?

<p class="nobottom">
<label class="readonly-bottom">&nbsp;</label>
<?php echo($row_WADAorders['OrderCity']); ?>, <?php echo($row_WADAorders['OrderState']); ?> <?php echo($row_WADAorders['OrderZip']); ?> (<?php echo($row_WADAorders['OrderCountry']); ?>)
</p>
<p class="nobottom">
<label class="readonly-bottom">&nbsp;</label>
<?php echo($row_WADAorders['OrderPhone']); ?>
</p>
<p>

In my first test order, the phone number was entered ok. In the second and third, it did not get entered. I will do one more test to confirm.

New test. Coupon did work this time. (Perhaps you had time to reset the file per request?)
But the phone number did not get recorded.

Add these details to the ticket I started for you and Dani will look into it.

OK...thanks. I think I did. But, please, Dani, don't over write.

Dani doesn't read these threads, only I do.

add that comment to the back end ticket instead of adding it here if you want Dani to read it.