close ad
WARNING: Do Not Install the DREAMWEAVER CC 2017 Update »
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

Client customization request

Thread began 9/16/2011 2:22 pm by biz295654 | Last modified 9/22/2011 4:28 pm by biz295654 | 2965 views | 18 replies |

biz295654

Client customization request

I know this will be a paid help ticket but I want to tell the client if it can even be done before I open a ticket.

Power Store 4.5

Her notes:
~~~~~I updated your order as shipped and it prompted me to enter a phone number
that the customer can call if they have questions. During the busy season,
we might have 200+ orders that will have to be updated. If our toll free
number can be programmed in that field, it would sure save me a lot of time.~~~~
Printing your order only gives me your name, purchase date, address, phone
number and order total. In order for me to enter each order into our
database, I'll also need to have your phone number, item number, quantity
and method of shipment. Also, alternate ship-to address if there is one.
Will I have to open each order individually to print it? Again, that will
kill us during the busy season with only 4 of us to answer the phones while
I'm also trying to print and then enter each order. Yikes. ~~~~~~

So distilling this down, I think she needs this:

Request 1) Can their phone number be a default in this shipped message? (if something I can do, please tell me; I think I can if I know where to find it.)

Request 2) Can phone number be included in order printout? Method of shipment?

Request 3) Is there any way to print all at once instead of opening each and then printing?

Sign in to reply to this post

biz295654

I think she is mistaken about her number going in. When I checked her updates she put the store number where the customer number should be. So maybe the system isn't recording the customer number? It was registered in the users' information correctly though.

Sign in to reply to this post

biz295654

Request 3) Is there any way to print all at once instead of opening each and then printing?

I found a way to do this request. I created a page that shows the results of the orders and order details, set to repeat all records in sets of 10. Not pretty but workable.

Sign in to reply to this post

biz295654

So at this point, how to get request 2 done? The orders aren't capturing the phone number in detail printout. I am able to capture in my makeshift print all orders, so it's in there somewhere. Maybe if I open orders_detail.php and check to see if the phone field is broken. Checking on that.

Sign in to reply to this post

Jason ByrnesWebAssist

on the admin/orders_details page, there should be the following code to show the address and phone number:

php:
<p class="nobottom">

                <label class="readonly-bottom">Address:</label>
                                <?php echo($row_WADAorders['OrderShipName']); ?>
              </p>
              <p class="nobottom">
                <label class="readonly-bottom">&nbsp;</label>
                                <?php echo($row_WADAorders['OrderShipAddress']); ?> <?php echo($row_WADAorders['OrderShipAddress2']); ?>
              </p>
              <p class="nobottom">
                <label class="readonly-bottom">&nbsp;</label>
                                <?php echo($row_WADAorders['OrderCity']); ?><?php echo($row_WADAorders['OrderState']); ?> <?php echo($row_WADAorders['OrderZip']); ?> (<?php echo($row_WADAorders['OrderCountry']); ?>)
              </p>
              <p class="nobottom">
                <label class="readonly-bottom">&nbsp;</label>
                                 <?php echo($row_WADAorders['OrderPhone']); ?>
              </p>




is the customers phone number being stored in the OrderPhone column of the orders table?

Sign in to reply to this post

biz295654

<p class="nobottom">
<label class="readonly-bottom">&nbsp;</label>
<?php echo($row_WADAorders['OrderCity']); ?>, <?php echo($row_WADAorders['OrderState']); ?> <?php echo($row_WADAorders['OrderZip']); ?> (<?php echo($row_WADAorders['OrderCountry']); ?>)
</p>
<p class="nobottom">
<label class="readonly-bottom">&nbsp;</label>
<?php echo($row_WADAorders['OrderPhone']); ?>
</p>
<p>

In my first test order, the phone number was entered ok. In the second and third, it did not get entered. I will do one more test to confirm.

Sign in to reply to this post

biz295654

New test. Coupon did work this time. (Perhaps you had time to reset the file per request?)
But the phone number did not get recorded.

Sign in to reply to this post

Jason ByrnesWebAssist

Add these details to the ticket I started for you and Dani will look into it.

Sign in to reply to this post

biz295654

OK...thanks. I think I did. But, please, Dani, don't over write.

Sign in to reply to this post

Jason ByrnesWebAssist

Dani doesn't read these threads, only I do.

add that comment to the back end ticket instead of adding it here if you want Dani to read it.

Sign in to reply to this post
loading

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...