close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

Shipping being doubled

Thread began 10/11/2010 8:29 am by info405361 | Last modified 10/25/2010 12:54 pm by info405361 | 938 views | 7 replies |

info405361

Shipping being doubled

For some stange reason, the shipping is total is being doubled in the store orders detail.

Paypal took correct amount and the correct amount was shown during checkout. However when loging into the user account and admin account they both show shipping total doubled.

so 3.00 shipping now shows a 6 in admin and users my account order history

Help please

Sign in to reply to this post

info405361

bump

Any ideas welcome please

Sign in to reply to this post

Jason ByrnesWebAssist

what version of PowerStore are you using? Version 3 or 4?

What paypal Gateway? Paypal express? Paypal Direct Payments?

Have you made any modifications to the cart object using eCart?

Sign in to reply to this post

info405361

Im using PS4 with paypal standard (ipn) only moded files are to change $ to £ and to paypal process file to swap currency USD to GBP so when going to paypal they show GBP not USD. Note, this error was there before currency changes

Sign in to reply to this post

Jason ByrnesWebAssist

make sure you have not set up any shipping charges in your paypal account.

Where the shipping shows correctly at check out, but only shows the doubled charge on paypals side, it sounds like you have setup shipping charges directly in your paypal account.

Sign in to reply to this post

info405361

No shipping is set on paypal. Please note, when putting items in cart and then checking out all is fine and correct amounts show. Paypal displays the correct values and takes the correct money. Its only after being sent back to the shop its hows the shipping value doubled. the doubled amount also shows on the My Account > order history. Admin also shows the doubled value. Why am i not able to submit a ticket for this? I paid my money and expect support for bugs. Please help.

Sign in to reply to this post

Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

Sign in to reply to this post

info405361

After a connect meeting with Ray this is now fixed, We discovered an issue with ipn when using per-item shipping. We were able to correct this issue in a connect meeting. We'll make sure to get it into the next dot release.

in the mean time edit /webassist/plugins/shopping_cart/ipn.php find

$_SESSION["WA_Store_Cart_USPS_Quote"] = isset($_POST["mc_handling"])?$_POST["mc_handling"]:"";

and comment it out

//$_SESSION["WA_Store_Cart_USPS_Quote"] = isset($_POST["mc_handling"])?$_POST["mc_handling"]:"";



Hope this helps others

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...