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E-mail order Confirmation

Thread began 8/11/2010 6:56 am by info401190 | Last modified 8/12/2010 4:52 pm by Eric Mittman | 506 views | 3 replies |

Endrio

E-mail order Confirmation

hi,
after having successfully installed the PS3, I do not receive the email order confirmation in my inbox mails. How can solve this problem?
Please is urgent.
I look forward to your feedback.

Rasoulinia

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Eric Mittman

Are you able to get any of the emails from your PowerStore installation? There should be emails that are sent when you register or for verifying your email address after registering. If you are not getting these emails either then there might be a problem with the values that you are using for the mail server. This is set in the admin area under settings > site. This value needs to be set to a valid SMTP server for your hosting. If you are not getting any emails then this value might need to be updated, you should check with your host to ensure that you have the correct value entered here.

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Endrio

E-mail confermation

hello Eric,
I did a test buying in my shop, and I received the confirmation email.
but my customer has purchased and I have not received any mail, the SMTP settings are correct.

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Eric Mittman

If you are getting emails from the site that that is great, it sounds like you have the correct credentials in the admin settings. I have opened a ticket so that we can look into this issue further. To update the ticket login and visit your support history.

supporthistory.php

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