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CSS Form Builder Error?

Thread began 6/08/2010 1:00 pm by dave378160 | Last modified 6/11/2010 10:33 am by Jason Byrnes | 1146 views | 8 replies |

dave378160

CSS Form Builder Error?

I'm sort of at my wits end with this form builder. Every time I got to use it I get some kind of issue. This time, while repeating the same steps as before, I get a new error message. My level of aggravation is growing with this plugin. I've attached two screenshots of the error message but I'd rather supply a screen capture video of what I'm doing so hopefully this can be figured out quicker. I've spent over a grand with you folks so I'm hoping for some serious help here.

The smaller error message has only happened once but the larger one keeps on coming up even if I don't modify the form.

I was trying the form in a sub folder and it didn't work so I tried it in the main root folder and got the same error.

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Jason ByrnesWebAssist

the smaller error is a problem with the Dreamweaver cache file. Delete the cache file from the users configuration folder:
common_installation_issues.pdf

Also try resetting the Dreamweaver workspace:
Window -> Workspace Layout -> Reset '<Your Layout Name>'

I believe the other error may be a result of the first one.

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dave378160

Thanks Jason, that worked. Now the form does everything but delivery the e-mail. I'm trying to figure it out and see if it's on the servers end.

The site is hosted at GoDaddy on a windows platform. I had the company change it over to Linux. I'm going to guess that they might have to turn PHP option on? Not sure if that's automatic there or not.

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anonymous

Originally Said By: dave378160
  Thanks Jason, that worked. Now the form does everything but delivery the e-mail. I'm trying to figure it out and see if it's on the servers end.

The site is hosted at GoDaddy on a windows platform. I had the company change it over to Linux. I'm going to guess that they might have to turn PHP option on? Not sure if that's automatic there or not.  



Hi Dave,

Just checking... have you created a Universal Email behavior already?... or some other server side behavior to process the form and email it? If you have done that already, post the code so we can see if there is an error in your processing code.

Regards,

Brian

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dave378160

Once the server changed from Windows to Linux it worked. I've saved the form, closed Dreamweaver and shutdown the comp. Opened it back up this morning and all it well.

There is one main thing that keeps happening and is going to force me to find a different solution if I can't get this fixed. If I have to go back and make a change to any part of the form using CSS Form Builder, it doesn't update the Spry Validation and just crashes Dreamweaver. I can't be the only person experiencing this. This is costing so much time and money to keep trying to trouble shoot this thing. I made a video of the process so who can I show this too?. The video is 1.8 megs so I couldn't upload it.

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anonymous

Originally Said By: dave378160
  Once the server changed from Windows to Linux it worked. I've saved the form, closed Dreamweaver and shutdown the comp. Opened it back up this morning and all it well.

There is one main thing that keeps happening and is going to force me to find a different solution if I can't get this fixed. If I have to go back and make a change to any part of the form using CSS Form Builder, it doesn't update the Spry Validation and just crashes Dreamweaver. I can't be the only person experiencing this. This is costing so much time and money to keep trying to trouble shoot this thing. I made a video of the process so who can I show this too?. The video is 1.8 megs so I couldn't upload it.  



The only time I had a problem with crashing, I was able to delete the Dreamweaver cache file and didn't have any problems since.

With your video, are you able to FTP it to your own server and then provide a link to it? I will definitely take a look to see if I can help. If I cannot, I am sure a WA employee can.

Best regards,

Brian

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Jason ByrnesWebAssist

Like Brian suggested, if you could ftp the video to your site, and provide a link I would be happy to take a look at it, if I cannot see a cause to the problem in the video, I will start a support ticket so we can look into it in a screen sharing session.

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dave378160

Here is a link to the video in a zipped folder.

movie.zip

The popup happens quick then crashes so you'll have to pause on it.

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
login.php

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