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Upgrade

Thread began 3/05/2010 3:50 pm by earthrat | Last modified 3/10/2010 5:43 pm by Jimmy Wu | 2054 views | 12 replies |

3/05/2010 3:50 pm | #1 kevin@klmgraphics.com

Upgrade

I just purchased Power Gallery and have decided I would like to buy the Solution Suite. Can I have my Power Gallery purchase deducted from the solutions suite or do I have to buy it twice?

3/05/2010 4:11 pm | #2 Jimmy Wu

I just contacted our sales department and it looks like you contacted them as well. They said they sent you a coupon for the difference. If you don't get the email, please post back.

3/09/2010 10:18 am | #3 kevin@klmgraphics.com

Thanks Jimmy,

I missed the coupon, I cant find any email that had this.

3/09/2010 1:39 pm | #4 toms016390756

good to know-

3/09/2010 2:15 pm | #5 Jimmy Wu

I will have the sales team send you another email.

3/09/2010 2:40 pm | #6 kevin@klmgraphics.com

Thank you Jimmy!

3/09/2010 6:23 pm | #7 Jimmy Wu

No problem. Let me know if you got it or not.

3/09/2010 6:36 pm | #8 kevin@klmgraphics.com

Sorry Jimmy,

I have been watching for it and checking my spam folder. Nothing has came through I know I would have received it. This is my server so there is no issues with an ISP. I wonder if they have the right email address? I checked my account and it is correct in there.

Hey, thanks for all the help with this...;)

3/10/2010 10:19 am | #9 Jimmy Wu

I have opened up a backend ticket to send you the information there. To check your backend tickets, log in to your account at www.webassist.com and check your support history.

3/10/2010 11:34 am | #10 kevin@klmgraphics.com

Thanks Jimmy,

I don't understand the price though? Looking in my upgrade center I can upgrade to the Solution Suite for $ 250.

The coupon says to pay $200 and the gallery has been applied. My math says after the gallery is applied I should pay $150.

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