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HELP!! I cant login to the ADMIN PANEL

Thread began 4/01/2010 5:56 pm by joshuacogo404656 | Last modified 4/05/2010 8:07 pm by joshuacogo404656 | 1876 views | 20 replies

neilo

When you say that the installation wizard finished, does this mean that you got through all 7 stages and the problem only showed up once you had a 'working' site and then tried to log in to The Admin area? Or did the problem show up at stage 3 of the installation wizard when you were first asked to choose and enter an admin username and password?

If the former, there may be a problem in your database.To rule it out, firstly, check that you are using the right Admin Username and Password.

Go to your online Database, select the table 'wa_settings' click browse, and look at the last two records (73 and 74) these have your admin username and password.

Secondly, check the paths for your store, still in table 'wa_settings', Check:

Record 1: (Root URL) - value should be: YourStoreDirectory/
Record 9: (Local Root) - value should be: /YourStoreDirectory/
Record 10: (Remote Root) - value should be: /YourStoreDirectory/

(The values will obviously reflect your own site and folders).

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