close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

HELP!! I cant login to the ADMIN PANEL

Thread began 4/01/2010 5:56 pm by joshuacogo404656 | Last modified 4/05/2010 8:07 pm by joshuacogo404656 | 1911 views | 20 replies


When you say that the installation wizard finished, does this mean that you got through all 7 stages and the problem only showed up once you had a 'working' site and then tried to log in to The Admin area? Or did the problem show up at stage 3 of the installation wizard when you were first asked to choose and enter an admin username and password?

If the former, there may be a problem in your database.To rule it out, firstly, check that you are using the right Admin Username and Password.

Go to your online Database, select the table 'wa_settings' click browse, and look at the last two records (73 and 74) these have your admin username and password.

Secondly, check the paths for your store, still in table 'wa_settings', Check:

Record 1: (Root URL) - value should be: YourStoreDirectory/
Record 9: (Local Root) - value should be: /YourStoreDirectory/
Record 10: (Remote Root) - value should be: /YourStoreDirectory/

(The values will obviously reflect your own site and folders).

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question





Ease of use


security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...