close ad
Important WebAssist Announcement
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

Paypal "Check Out With Paypal" button Arggggh!...

Thread began 3/18/2010 9:04 am by PimpMyHoodie | Last modified 4/06/2010 4:32 am by PimpMyHoodie | 17549 views | 30 replies


Paypal "Check Out With Paypal" button Arggggh!...


Right I'm so close to getting my store finished that this is just stupidly annoying!..

I'm having big problems with the "Check Out With Paypal" button...

Everything else seems to work apart from this!..

here's everything that I've done:

1. I've received all of the required API credientals from Paypal Pro

2. Added them to the Admin area

3. I've tested the site (live, not sandbox!) using my own credit card and everything goes through fine!.. (so this shows that all of the API credentials are correct right?)

4. I've tested the site (live, not sandbox!) by clicking the "Check out with Paypal" button, and this is where the problems start!..

I've read one or two similar threads with similar problems, but all of the "fixes" that I've seen presented are for things that I know that I'm doing right!..



in Admin>settings>site

The "Test Mode" button in NOT checked.


in Admin>setttings>Payment information

The "Use Sandbox" button is NOT checked.


For all Products the "Available" on line button IS checked.


Yet, whenever I click the "Check Out With Paypal" button I kneep getting refused..

there are one or two strange things along the way too..

Here's exactly what is happening:

1. I place a product in my cart, and then "Checkout"

2. I click the "Check Out With Paypal" button and am taken to Paypal, I log in (using my personal account not my clients)

3. I'm taken to the "MY SITE LTD" paypal page, which displays all of my (Personal) Payment / Post to / Contact information.. I click "Continue"

4. I'm returned from Paypal to "MYSITE.COM" and the "Order Confirmation" page, BUT on this page some info appears to be missing!..

The "Paypal Express Checkout info" section is BLANK and the "Shipping info" section contains just one small COMMA!


5. I click "Submit order"

6. BUT, then Im taken straight to this error message/page:

"Transaction Not Completed
We're sorry
Your PayPal transaction could not be completed. Please return to checkout and try again."


Please can you tell me what I'm doing wrong / what I need to change!..


Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question





Ease of use


security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...