close ad
Install the LAtest Updates to Work with CC 2017 and CC 2018
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

email sent multiple times to users

Thread began 11/07/2011 6:35 pm by mikeyounker431916 | Last modified 8/06/2013 6:07 pm by mikeyounker431916 | 1412 views | 7 replies

kristina429176

Multiple emails sent to customers - been changing sending rates

Jason,
I have been having this problem as well for months. I have been working with the number of emails sent per number of minutes with a number of seconds between. I have gone from 200 emails per 10 minutes per 3 seconds between to extremes of 200 emails per 30 minutes with 9 seconds in between and I have had several people receive emails from 3- 6 multiple emails with the same time stamp. I have also had some people not receive any emails.
Also with this process when sending the emails the program starts sending the emails and then at one point says null of null complete so I then have to click on the send button again and it continues, but this happens several time through out the mailing process. I also get an error code when sending the emails out see below:

Invalid JSON: <br />
<b>Warning</b>: file_get_contents(../../webassist/email/PM_Mailing_75_Progress_xml.php) [<a href='plugins/function.file-get-contents'>function.file-get-contents</a>]: failed to open stream: No such file or directory in <b>/hermes/waloraweb044/b2035/moo.kgoodvault6464/PJS_site/Prescott_Jazz_Summit/powermessenger/admin_pm/common/sendProgress_xml.php</b> on line <b>6</b><br />
{"total":null,"current":null,"remaining":null,"message":"75"}

Also when I send a preview I get a huge error message ( I will attach) even though it sends the preview.

I really need to fix this because my email recipients are getting irritated. Please help.

Attached Files
PowerMessenger_Error_for Jason_7.1.13_Mailing.docx

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...