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Thread began 10/17/2011 8:55 am by p.woodall208922 | Last modified 10/20/2011 3:35 pm by p.woodall208922 | 1200 views | 9 replies

p.woodall208922

Thanks for your reply but now I get an error message when I try to use the bindings panel.
(see attachment)

I have mentioned this before, but nothing seems to have happened, and believe that WebAssist need to take this matter up with Adobe as a matter of urgency. When installing many of your extensions we are asked "Whether or not we want to overwrite a new file. If we say No we are expected to repeat this exercise for innumerable files - often on 50 plus occasions.

This is a nonsense and an insult to those who pay serious money for both Adobe products and your own. Who in their right mind would want to overwrite a newer existing file with an older one that the extension being installed offers? There needs to be a "No for all" feature just as there is a facilty to overwrite all. Please ask the powers that be to take up this absurdity with Adobe and get it resolved. WebAssist's normal response is just say "Yes to all", in other words overwrite NEWER files with older ones. Sorry Jason but that is simply not good enough nor is it sensible or correct advice.

Equally the common problem we often face that of the delete the Dreamweaver Cache file needs urgent attention. Often this does not resolve the issue and then WebAssist insult us yet again by telling us to uninstall and then re-install all our extensions. Are your staff aware of just how inconvenient this is and how much time it takes? Are WebAssist going to pay us for our time remedying a fault caused by yourselves and or Adobe?

These issues Jason require permanent solutions and should be addressed by either yourselves and or Adobe as a matter of urgency.

I trust that fellow WebAssist clients feel as I do and support the resolution of these two serious defects.

As the Manager of Technical support I believe you need to take up these matters with your seniors and get them resolved.

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