close ad
WARNING PC USERS: Do Not Install the DREAMWEAVER CC 2017 Update »
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

Can't connect to the paypal sandbox. All I get is: We're sorry Your transaction could not be completed. Please advise. I have eCart setup for sandbox.

Thread began 2/25/2016 9:55 am by laboy390110 | Last modified 2/29/2016 11:42 pm by Ray Borduin | 163 views | 8 replies |

laboy390110

Can't connect to the paypal sandbox. All I get is: We're sorry Your transaction could not be completed. Please advise. I have eCart setup for sandbox.

Please see private attachment for details

Sign in to reply to this post

Ray BorduinWebAssist

There is an issue with the eCart code in a recent build where it isn't recognizing sandbox that was discovered in a recent forum thread.

I've attached the ecart file you can replace to fix the problem. I should have it updated in the eCart 6 build later today.

Attached Files
PP_ECO_PHP.php
Sign in to reply to this post

laboy390110

Thanks; I'm going to test it and let you know....

Sign in to reply to this post

laboy390110

It's not working. If I go to the Gateway Credentials the sandbox is unchecked. I don't want to change it in case it overrides your file. I'll wait for that fix later today. Thanks.

Sign in to reply to this post

Ray BorduinWebAssist

I've uploaded the fixed eCart files. Are you using express checkout or direct payment? The file I sent was for express checkout. Direct payment uses the file I'll attach now.

Attached Files
PP_DirectPayment_PHP.php
Sign in to reply to this post

laboy390110

Is Not Working. Please see the live website.

Sign in to reply to this post

Ray BorduinWebAssist

There seems to have been an issue when you ran the checkout wizard. The Paypal Checkout code isn't even on the the confirm.php page where it should be. I think your best bet will be to run the wizard again and replace that page... you can save a backup of the other pages so you don't have to redo the other changes that you made.

Sign in to reply to this post

laboy390110

I can connect to Paypal when invoking from localhost, not by the website URL. Can you advise me how to post to the database? I'm not posting no matter what I try.

Sign in to reply to this post

Ray BorduinWebAssist

Are you sure you uploaded all of the files from your localhost? The ones on your server wouldn't work from anywhere.

Upload: checkout.php, confirm.php, confirm_cart.php, and pp_confirm.php

If it works on your localhost, maybe you just didn't upload the latest version of the files. The files on your live server would not work on localhost either.

There seems to have been an issue when running the checkout wizard. The store to database code is not on the page correctly. Please try running the wizard again to regenerate the pages.

There seems to be an issue with the paypal sandbox environment right now. They may be working on it.

I'd suggest using a live account for testing for now rather than sandbox. Just do small dollar amount transactions and refund them after you are done testing. Paypal refunds all fees associated with a transaction, so there is no real risk in doing it this way and you can get around the sandbox inconsistencies you are experiencing.

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...