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Universal Email - Newsletters?

Thread began 8/20/2009 7:39 pm by JoeMan | Last modified 10/26/2009 2:59 pm by Jason Byrnes | 3228 views | 9 replies |

JoeMan

Universal Email - Newsletters?

Can you send HTML emails using Universal Email? I know from experience that I've created CSS web pages using Web Assist plug-ins and tried to send them via CDO and the CreateMHTMLBody parameter and most of them did not display properly when received in multiple mail clients (Outlook, Yahoo, GMail). I found a website that will convert these web pages for me so that I can mail them as newsletters, but I was wondering if Universal Email will allow me to send newsletter style web pages without having to use this intermediate step to get them to display properly. Thanks for any information in advance.

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Jason ByrnesWebAssist

Yes, Universal Email can be used to create HTML Email using the Dreamweaver Design Interface.

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info72555

So how do you do it??

There are many people who have suggested tech support needs to elaborate a bit on reponses and I agree. If someone asks whether the output from Universal Email can be formatted as HTML - don't you think we would want a bit more information than "Yes, it can be done"?

Most of us have been buying the WA extensions to save time and few of us are programmers like WA tech people. Would you please take an extra minute or 2 to elaborate on your answer? It will make this forum a LOT more productive and will save you a LOT of time in the long run.

So back to the original question: HOW can Universal Email render HTML output??

Thank you.

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Jason ByrnesWebAssist

See the "Creating an HTML email" Tutorial in the solution recipe section of the Universal Email support page:
universal-email/

This video tutorial will show you how to use Universal Email to create an HTML Email.

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lon.winters301855Beta Tester

Just came from an interesting discussion in the Adobe forums regarding proper HTML formatting for email. The issue there is the DW CS4 no longer supports deprecated HTML formatting (font tags, etc) only linked or inline CSS styles. Therefore, a properly formatted HTML email is impossible to create in DW4.

Many email clients simply won't properly render CSS styles.

So, while the integration of UE to DW for creating your email is nice, you have the same problem if you're using CS4. The tutorial actually mentions creating an absolute path to a linked stylesheet if you're not using inline styles.

This solution is a recipe for failure. Sorry!

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Jason ByrnesWebAssist

Perhaps you could post a link to the thread. I will let our documentation know and we can look into updating the recipe.

Universal Email is a Dreamweaver extesnion so it is bound to the limits of Dreamweaver.

it is always recommended to create a text based version of the email as well for email clients that wont display the html email.

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lon.winters301855Beta Tester

Couldn't find the exact thread, but this article was referenced in it and I think sums it up pretty well.

code-html-email-newsletters


I understand that this is a Dreamweaver CS4 issue mostly - as it no longer allows disabling CSS styles. From what I understand in the article, best practice includes tables and inline CSS styles, although Outlook may not react well.

I keep a copy of CS3 on hand to create the emails and use old-fashioned HTML

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Jason ByrnesWebAssist

I have forwarded this to our documentation team.

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barbara224891

Your shopping cart does a good job of generating emails with inline css styles. Can't you do something similar for newsletters with html editor?

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Jason ByrnesWebAssist

HTMLEditor does allow you to apply in line styles. It only allows you to apply class styles.

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