Universal Email Support & Training

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Universal Email

All WebAssist products receive professional, top-of-the-line support from a number of resources. Universal Email includes a full online help system, available directly from within Dreamweaver. Additional resources are available below:

Getting Started Guide

This Getting Started Guide provides basic instructions for using Universal Email. Also available are the Getting Started Guides for any Suites that contain this extension.

Universal Email (PDF)

Dynamic Suite (PDF)

Essential Suite (PDF)

Super Suite (PDF)

How To's

How To documents are instructions, steps and details to help you achieve a specific objective using Universal Email.

Sending Email Attachments with Digital File Pro and Universal Email (PDF)

Solution Recipes

Solution Recipes are a series of interactive tutorials that describe how to get the most out of your WebAssist products.

Sending form information in an email

Introduction (Interactive Tutorial)

Sending the form (Interactive Tutorial)

Creating an HTML email

Introduction (Interactive Tutorial)

Making the Email Page (Interactive Tutorial)

Adding Universal Email (Interactive Tutorial)

Frequently Asked Questions

Click on a question below to reveal its answer.

This FAQ helps answer some of the most common post sales questions regarding Universal Email. Each answer appears below its corresponding question.

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What info do I need in order to use Universal Email?

You will need to have the following information available when you use Universal Email:

Mail Object: this is what does the sending of the email, if you are using PHP most of the time you can just use mail, if you are using ASP CDOSYS or CDONTS are very common.
SMTP server: this is the ip address or URL for your mail server. If your mail server is the same as your web server you can just use localhost. With PHP you can leave this value blank to have it use the default that is specified in your .ini file.
Port: really only needed if your mail server is running on a non standard port, the default is 25.

Depending on what mail object you select you may have some other options available. Please go to the help documentation for more info on these.

If you do not know what these values are, or should be, you should contact your administrator or host.

How do I send emails to all the people in my database table?

To send emails dynamically to more than one person, you will need to have a recordset on your page that selects all the records that you want to send an email to. Then in Universal Email in the To: tab, you will need to select 'recordset loop'.

How do I avoid my HTML emails getting caught in spam filters?

SPAM detection is a highly involved process that has many aspects. One simple thing that you can do with Universal Email to help prevent this is to create your HTML email message, then craft a plain text alternative. To do this, on the body tab in Universal Email you will need to create your HTML message with the DW edit button, and create your plain text version with the regular edit (pencil icon). This can help you avoid getting your emails stopped as spam.

Can I send attachments along with the email message?

Yes, Universal Email can send attachments along with the email messages, as long as the file exists on the server. To do this you will only need to specify the file name and location on the server within the attachment tab in Universal Email.

Are there any limitations on the number of emails I can send?

No, Universal Email does not impose any limits on the number or size of emails that you send. This is completely up to you; however your host might have some policies against mass emailing. You should check with your host if you have any questions about this.