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Order confirmation after successful card process

Thread began 5/21/2010 7:21 am by Badger | Last modified 8/24/2010 10:57 am by Jason Byrnes | 3020 views | 15 replies |

Badger

Order confirmation after successful card process

I'm using eCart with SagePay and am in Test mode. How do I send a confirmation email after the payment is successful. The eCart default seems to send a confirmation going from the confirm page to the card details page. IE no good if the payment fails?

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Eric Mittman

If you have your users being sent to a checkout success page after successfully transacting then you could put the email on this page. To do so you would want to apply Universal Email to this page, then when you are setting up the message body add in a cart display and set it to the email friendly version. This should allow you to send an email receipt when the oder is successful.

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Badger

Thanks Eric. Works perfectly

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Eric Mittman

Cool, let us know if you have any other questions or if you run into any further problems.

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rob75685

hi Eric

Do you mind if I come in on this one please.

I'm trying to do the same - but can't get the email to send from the success page...

How do I set the UEmail up to do this?... I've tried 'before page load' and 'if cart isn't empty' triggers but nothing happens...


thanks

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Jason ByrnesWebAssist

how have you set the to address?


The email address should be stored i a session variable named eCartCheckoutForm_email


try using that as the to address.


you can make sure this session is set by adding the following on the success page for troubleshooting:

php:
<?php 

if(!session_id()); session_start();
echo(
$_SESSION["eCartCheckoutForm_email"]); 
?>
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rob75685

hi Jason

Thanks for your help.

I've just tried this but still no email... I've set the trigger to 'before page load'

I've attached my success page and the UEmail folder, if you could take a look please that would be great

thanks

Attached Files
robtownley.zip
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Jason ByrnesWebAssist

did you try echoing the session to see if it is being set?


what value does it echo?

If it is not being set, then the email will be sent.

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rob75685

hi Jason

I'm confused - I've added this code, and it returns the correct email address... so shouldn't it be sending the email?...

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Jason ByrnesWebAssist

you are using the customeremail session for the to address.


use the eCartCheckoutForm_email session variable instead.

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