close ad
Install the LAtest Updates to Work with CC 2017 and CC 2018
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

pp_confirm page won't update user details

Thread began 3/25/2010 1:46 am by downloads336743 | Last modified 3/25/2010 2:08 pm by Eric Mittman | 704 views | 2 replies |

downloads336743

pp_confirm page won't update user details

Hi there,

I've been trying to use Powerstore on an Australian website. I have seen in another forum post that it is possible to use paypal express and have the client enter cc details (showthread.php?t=3291&highlight=voyagermoon.com the post by Anitah voyagermoon.com) - i followed it through to the near end - and so i set up my store to work with paypal express. It goes through the process with paypal (i can enter cc details etc) and then returns to the website, but it doesn't update the user details onto the page. I can go further and even achieve sale success - in theory at least - it doesn't show up in Paypal but does in register as a sale within the backend. Somewhat the same issue occurred on this post : showthread.php?t=3590&highlight=customer+details+pp_confirm&page=2 for MJMurphy and a ticket was opened and so i don't know the result.

Can someone within Webassist (or someone with a bit of knowledge) help me with this issue. I've been going around in circles for the last 4 days now believing that i could successfully use paypal with Powerstore here in Australia.

I've bought lots and lots of webassist software and to be honest never had this much difficulty.

Any help would be greatly appreciated!
The cart is here (in basic shape) and theres a test product on the site : store

Sign in to reply to this post

Eric Mittman

I think that I just responded to another thread were you are working on the same issue, here is a link to it for anyone else that finds this post.

showthread.php?p=51296#post51296

In my latest response I included some info that I found about using a credit card with Express Checkout or making the purchase without a PayPal profile.

I noticed in this post a link to your site so I added a test item and went to the checkout. When I clicked to Pay with PayPal I was taken to PayPal to sign in and complete the purchase. I had the option via a link on the left side of the page to continue checkout. When I clicked on this link I was given the option to enter my credit card info and proceed with the transaction, I'm including a screen shot of the link I clicked on.

You should give this a try yourself to see if this is a location limited option, I'm located in the US, maybe this is why I have this option.

Sign in to reply to this post

Eric Mittman

Sorry about the incomplete reply in my last post, I did not even mention anything about the Payer Profile issues you were having. I have opened a ticket for you on this issue so that it can be looked into further. To update the ticket login and visit your support history.

supporthistory.php

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...