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Dreamweaver error unable open script file

Thread began 11/06/2009 11:39 am by adamop11392849 | Last modified 11/09/2009 1:10 pm by Jimmy Wu | 6329 views | 3 replies |

adamop11392849

Dreamweaver error unable open script file

After the installation of the Super Suite (Order # 2A040609DM370700R), when I open the DWCS4 or when I open any Web Assist Extension I receive many times the following error message:
β€œThe following translators were not loaded due to errors:
The following javascript error(s) occurred:
Unable to open script file "C:\Program File\Adobe\Adobe Dreamweaver CS4\Configuration\Shared\WebAssit\ApplicationBuilder\Library\WA_Configuration\.js" (error 3")
The following javascript error(s) occurred:
Unable to open script file "C:\Program File\Adobe\Adobe Dreamweaver CS4\Configuration\Shared\WebAssit\ApplicationBuilder\Library\WA_Configuration\.js" (error 3")”
I have read the Web Assist Forums and I found out that also other users had the exactly same problems. I followed the instructions and I deleted the WinFileCache.dat which is under the en_US/Configuration directory but the problem still persists.
Do I have to uninistall the whole suite? Do I must to do it through the adobe dw cs4 extension manager? What about the activation codes? Can I use them again or I must do deactivation first?
How can I correct this problem?
regards

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Jimmy Wu

The best way to install all the extensions is to install them one at a time and check to make sure they're installed correctly, so that the problem is easier to determine if there are any. Your Configuration folder may have been corrupted. What you can do is to shut down both Extension Manager and Dreamweaver and go to the directory that the WinFileCache was located (the Configuration directory) and rename this directory to Configuration_back. Open up the extension manager again and you will notice that the extensions are all disabled.

Follow these steps for each of the extensions you have installed:
Click to remove the currently disabled extension.
Download and install the extension again.
Open up Dreamweaver and check to make sure there are no issues.
Go on to the next extension if there are no issues.

You can use the activation codes again without any issues. The activations are based on your MAC Address, so if your MAC address does not change you should not have an issue with using the activation code again. If you get an error message saying you have exceeded the number of activations, you can reset these by logging into your account on www.webassist.com and going to the download section. There will be a button to reset activations at the top of the page.

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adamop11392849

Now it works fine..many thanks

I have followed your advices. The first time I had downloaded all the extensions at once.
many thanks for the help
Spyros

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Jimmy Wu

Glad to hear that you got the products installed. If you have any additional issues, feel free to open a new thread.

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