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Need to show additional size, color and style fields on paypal invoice

Thread began 9/22/2009 8:55 am by david353947 | Last modified 9/25/2009 6:50 pm by Jason Byrnes | 3782 views | 11 replies |

david353947

Need to show additional size, color and style fields on paypal invoice

I need to show the size, color and style on the order receipt, email order confirmation and paypal order details (on the paypal site)for paypal direct and express. Right now the order confirmation has the correct info. I assume that the confirm.php, pp_confirm.php, checkout_success.php and other pages might need to change.

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Jason ByrnesWebAssist

You will need to edit the universal Email server behavior on the confirm.php and the pp_confirm.php pages to include the additional cart columns in the email.

See the "Customizing email receipts in eCart" tutorial on the eCart Support page in the How to section for more details:
ecart/

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david353947

I fixed that, what about the paypal details...I need to see the color, size and style when I pull up the order details in PayPal...right now I can't see those attributes and hence have no idea what color, size, style the customer bought, only the name of the product.

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david353947

Also the header of my order receipt page needs to have the Color Size and Style headings...I was able to edit the code and get the data to show up on that screen.

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Jason ByrnesWebAssist

paypal only allows you to pass the item name, you can concatenate the size, color and style onto the name however.


In the eCart object editor, go to the Calculations tab and create a new Calculation, lets call it "FullName"

[Name] . ' Size: ' . [Size] . ' Color: ' . [Color] . ' Style: ' . [Style]

You will need to replace the actual names of the columns in the above calculations. keep in mind, the name has a 127 character limit, depending on the length of the names, you may want to shorten this down.


Then in the confirm page, find:
$PP_DirectPayment_itemized[0][$nextIndex] = "Name" . strval($cartIndex+1) . "";
$PP_DirectPayment_itemized[1][$nextIndex] = "".$cartName->DisplayInfo("Name") ."";


and change it to:
$PP_DirectPayment_itemized[0][$nextIndex] = "Name" . strval($cartIndex+1) . "";
$PP_DirectPayment_itemized[1][$nextIndex] = "".$CartName->DisplayInfo("FullName") ."";


On the pp_confirm.php page, find:
$WA_PP_ECO_Do_itemized[0][$nextIndex] = "Name" . strval($cartIndex+1) . "";
$WA_PP_ECO_Do_itemized[1][$nextIndex] = "".$cartName->DisplayInfo("Name") ."";


and change it to:
$WA_PP_ECO_Do_itemized[0][$nextIndex] = "Name" . strval($cartIndex+1) . "";
$WA_PP_ECO_Do_itemized[1][$nextIndex] = "".$CartName->DisplayInfo("FullName") ."";




For the column headers, you will need to add those to the email manually.

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david353947

This solution did not work... I also tried to add a BCC: to universal email to at least get the order details emailed to me in the short run and that didn work either. Can I please get a phone call to resolve?

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david353947

Did I mention this is urgent as I have customers placing orders that we can't see the details for so we have to email each customer to find out what size, color or style they ordered.

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david353947

**Urgent** need for help with confirm page to PayPal

Did I mention this is urgent as I have customers placing orders that we can't see the details for so we have to email each customer to find out what size, color or style they ordered.

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Jason ByrnesWebAssist

I have created a support ticket so I can look into this with you a bit more.

To view and edit your support ticket, please log into your support history:
supporthistory.php

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david353947

Please let me know when I can get a call back again, one of the issues is not reolved and I'm not getting any PayPal sales as a result of this error. This is a Production issue.

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