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Where to compose email body

Thread began 2/25/2021 7:09 am by FPhu61701534 | Last modified 2/26/2021 8:57 am by Ray Borduin | 46 views | 7 replies |

FPhu61701534

Trigger email after form submit. And where to compose email body?

I want to trigger an email to the customer after he ordered a product. How can it be done?

I can only find a "Send Email" option in WebAssist in which I see many email templates. However, I can't find any way to compose the body of my email. Where can I do so?

I tried to edit the "Block.php page. I am not sure if this is the way to compose the email. I can't find any form data which I can bind into the email body.

Do you have an instructional video on how to create email body and bind form data? Else it's very difficult to use the email feature. The Universal Email plugin in the past used to be very user friendly. The current version is supposedly better but somehow it is not intuitive.

Look forward to your help.

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Ray BorduinWebAssist

The send email server behavior creates an email body file you can edit directly. Yes, the Block.php page is the email body. Any edits to that file will effect the email body contents. You can edit that page just like you would edit any .php file to create the email body.

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FPhu61701534

Problem #1: How do I bind data from the form submission to "Block.php"? I can't find any form field in the "Bindings" tab because "Block.php" is actually separated from "orderFormNameCard.php processed by the Data Assist server behaviour.

Problem #2: Although I have not composed the message in "Block.php", I had configured the email settings in "orderFormNameCard.php". However, I did not receive the skeleton email after I submitted the form. Any reason why, and how to fix this problem?

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Ray BorduinWebAssist

Problem #1: From the Bindings panel, click the plus button and go to "Form Data" then select the page with the form that you want the form fields to be available for. That will add them to the bindings so you can add them to the page.

Problem #2: Please attach a copy of the page and I can see if I can spot the issue.

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FPhu61701534

Problem #1: I will give this method a try. Tks!

Problem #2: Kindly find attached.

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Ray BorduinWebAssist

You have a go to page set in your insert server behavior that would take the user off the page before the email could send. You would want to remove the redirect from the insert and add it to the email to allow the email to send first.

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FPhu61701534

Great! I can send the email.

I notice that the form's input IDs and data are auto-populated into Block.php (see attached). How do I rename these input IDs to something better (i.e. from "txtTel" to "Telephone)? How do I add/remove those fields which I don't want to appear in the email? Tks!

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Ray BorduinWebAssist

You could rename the form elements to change their names in the email.

You can edit the code on the top of the email body to remove ones you don't want included.

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