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Intermittent Image Upload Rotation Issues

Thread begun 5/30/2019 6:16 am by Justin@AdventDesign | Last modified 5/31/2019 9:44 am by Ray Borduin | 940 views | 6 replies |

5/30/2019 6:16 am | #1 Justin@AdventDesign

Intermittent Image Upload Rotation Issues

I've seen some old threads about this, but it sounds like it was fixed long ago. I don't think I've run into it until now for some reason. If I upload a Jpeg straight from my Sony camera or straight from my iPhone, vertical images get rotated horizontally. If, however, I open the images in photoshop and export as a "Save for Web" (changing nothing else), they upload correctly in vertical fashion.

I've attached my insert page. For some reason, I can't get the images to upload here but I've posted publically in this folder http://adventsite.live/test-photos/ . One is raw straight from the phone (IMG_1582.jpg which rotates improperly), the other has been opened in photoshop and saved for web (IMG_1582mod.jpg which uploads as expected).

5/30/2019 8:19 am | #2 Ray BorduinWebAssist

Can I get a URL to reproduce the issue on your server and a sample image I can use? I'll also need FTP access. I'm thinking you may have an older version of the file upload include file.

Did this help? Tips are appreciated...

5/30/2019 8:41 am | #3 Justin@AdventDesign

I'm not sure how that would happen. It should be a fresh install. It's only local at the moment but I'll get it posted.

5/30/2019 11:18 am | #4 Justin@AdventDesign

See PM for requested info

5/30/2019 2:08 pm | #5 Ray BorduinWebAssist

I can't seem to connect with that FTP information. Please test it... maybe your server has IP address restrictions in place?

Did this help? Tips are appreciated...

5/30/2019 7:26 pm | #6 Justin@AdventDesign

See PM

5/31/2019 9:44 am | #7 Ray BorduinWebAssist

I've updated the helperphp.php file to automatically rotate images that come from phones and have an orientation set.

Did this help? Tips are appreciated...

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