close ad
Install the LAtest Updates to Work with CC 2017 and CC 2018
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

email not sending

Thread began 6/06/2017 12:05 pm by tony | Last modified 6/07/2017 12:48 pm by Ray Borduin | 213 views | 5 replies |

tony

email not sending

Hello all,
I've made at least 10 website using the same method and syntax but the last one is not working as expected.
Basically I have a form collects some data and then submits the data to a database, sending an email.
Now no email will be sent. Why?
Obviously I'm in a hurry and I have tried everything to make it work. But no email will be sent from this site.
I'll upload the not-working page here.

I hope someone can help me.

Please consider that the email log is stating the email has been sent. And that the record is regularly inserted in the database.

What else can I do?

TIA

tony

Attached Files
registrazione.php
Sign in to reply to this post

tony

Here is the data to see the "non working" page (private).

Sign in to reply to this post

Ray BorduinWebAssist

Can I get FTP access? I'll have to play with the code to debug it and see the include files. Running the live page doesn't do me much good.

I don't see a problem in the code on the page you sent, so perhaps the problem is in one of the includes.

I'd start by dumping the session on the success page and see if it looks like it thinks it sent correctly:

php:
<?php

@session_start();
var_dump($_SESSION);
?>
Sign in to reply to this post

tony

posted the output as private message.

Sign in to reply to this post

tony

here is the ftp data (private).
In the meanwhile I'll try to rebuild the page from scratch.
TIA
tony

Sign in to reply to this post

tony

perhaps I narrowed the problem: DNS.
I was using as sender a 3rd level subdomain email (info@mysite.mydomain.com) which DNS are not set already and so they don't resolve correctly..
I discovered that once I've set up the email account on my pc.
Now I used another temporary address (that resolve DNS correctly) and the email are going out correctly.
Sorry for the inconvenience.
Tony

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...