UPS Shipping not being charged due to customer selecting and incorrect state and zip code

Greetings WedAssist, I have a bit of a problem with one of my websites during the checkout process. The problem I have run into is that when a customer uses an incorrect address and zip code, there is no UPS error that is triggered. The customer can then make a purchase with NO SHIPPING being charged which is really not good. Since eCart 6 does not use the shipping_failure.php page to prevents such disasters from happening, I am at a complete loss as to how to fix this. Please let me know what I need to do. I have attached my files for you to review.

Regards,
Robert Crespo

The shipping is done on the confirm_cart.php page. Can I see a copy of that?

Thank you for getting back to me. I have attached the confirm_cart.php

Currently line 358 is:

<?php if ((isset($_POST["CheckoutWizard_submit"]) || isset($_POST["CheckoutWizard_submit_x"])) && $_SESSION['WAVT_confirmcart_Errors']=="" && !isset($_POST["forShipping"])) { ?>

You could add another check to that like:

<?php 

if ((isset($_POST["CheckoutWizard_submit"]) || isset($_POST["CheckoutWizard_submit_x"])) && $_SESSION['WAVT_confirmcart_Errors']=="" && !isset($_POST["forShipping"])) { 

  if (!$_SESSION["eCart1_UPS_Quote"]) {

?>

<strong>Unable to find that shipping address.  Please make sure the entered address and zip code are correct.</strong>

<?php

  } else {

?>

Then you would have to add another close bracket to the php code above the fins </div> (there is already one there you would need two, so update:

<?php } ?>

to:

<?php }  } ?>

Ray,

Well, this only works partially. I updated the code, but when I get I put in an incorrect state and zip, the message appears, but the customer can still make a purchase without the shipping charge being applied which in NOT good. I need a system where the credit card field are not displayed when the there is a UPS shipping error. Please see the attached JPG and my updated confirm_cart.php page.

You put the:
<?php } } ?>

on line 377. That one should just be:
<?php } ?>

The double should be on line 391

Ray, thank fixed the problem. Now all I need to do is a little custom CSS work to make the notification more prominent. I also want to make the error message appear right below the "continue" button. Any suggestions on where to adjust the code to make that happen?

Delete line 362 where the message is now, but leave the surrounding code.

Then just place this code wherever you want the message to appear (on the cart_confirm page at the top will be just below the continue button) and style it however you want:

<?php
if ((isset($_POST["CheckoutWizard_submit"]) || isset($_POST["CheckoutWizard_submit_x"])) && $_SESSION['WAVT_confirmcart_Errors']=="" && !isset($_POST["forShipping"])) {
if (!$_SESSION["eCart1_UPS_Quote"]) {
?>
<strong>Unable to find that shipping address. Please make sure the entered address and zip code are correct.</strong>
<?php
} }
?>

Ray, that fixed it! Thank you for your help. Now all I need to do is some custom CSS to make the error message more noticeable. Have a great day.