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Option choices slowing performance

Thread began 9/06/2009 8:12 am by stuarthutchinson80602 | Last modified 9/10/2009 10:46 am by Ray Borduin | 929 views | 3 replies |

stuarthutchinson80602

Option choices slowing performance

We have a power store implementation with a product with multiple options. Each time an option is selected the 'Checking Availability' dialog appears and there is a pause before the next set of options become available. As there are no availability issues is there a way of removing this or speed up the process in any way as it is a little slow ?

Example can be seen at ps_test/

From 'Products' select 'Build you Own'

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Eric Mittman

I can see what you are talking about. How fast this works depends on the number of products you have, the number of options and of course the resources of your server. Do you have a lot of products or product options available? I have not encountered this myself in my limited products and options that I have added to PowerStore. Please post back with these details and any other info that you have about your setup so we can get an idea of the situation behind the scenes. If I need to I will open a support ticket for you on this so we can check it out further.

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stuarthutchinson80602

In essence there is only one product, but multiple options available (not all of which have thus far been added to the test store).

Is the script checking the actual availability of the product in that option ? If so as stock is not an issue can this be disabled to speed the process ?

Stu

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Ray BorduinWebAssist

I have created a support incident for you. Someone will contact you to help work through these issues.

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