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cannot update my old Version of Data bridge

Thread began 12/06/2015 11:16 am by Salah Heddad | Last modified 12/08/2015 2:26 pm by Ray Borduin | 497 views | 4 replies |

Salah Heddad

cannot update my old Version of Data bridge

cannot update or install my Data bridge Version 1.1.4 & design extender 115, can I download EXE file ... instead of MXP file.
the problem is that the 1...2..3 green window not responding and no files downloaded or activated.

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Ray BorduinWebAssist

We don't have a .exe version. What step does it hang on during the 1,2,3 screen... it can take several minutes on that screen and Dreamweaver will appear unresponsive during that period. But usually if you remain patient it will complete.

Please try again (uninstall and reinstall) and when it gets to the the 1,2,3 screen, just walk away and take a 10-15 minute break. My guess is that it will install. If not, post back here with a US phone number or Skype contact information and I'll do a screen sharing session to look into it with you and help you get it installed properly.

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Salah Heddad

Thanks Mr Ray.. i will work on it and back to you .. thanks again for your care and reply

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Salah Heddad

Hello ... attached copy of my desktop showing how it's looks like .... I'm sure I have Internet connection maybe it is not a connection with high speed but it is Ok....

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Ray BorduinWebAssist

If you post a US phone number or Skype contact information I'll call you for a screen sharing session to debug this and help you install manually.

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