Image rotating on upload

Hi,
When using the upload image I am finding that it loads horizontal images fine, but when I upload an image that is taller than it is wide it rotates the image so I finish up with the image liying on it's side as in example 2. (image on right)
Why is this happening?

Are these images that you have taken with an iPhone or iPad? If so, its how they are created and its stored, I believe, in the exif data and you would need to do a search on how to get round this. A quick search found this: http://iphonephotographyschool.com/iphone-photos-upside-down/

All the best

Jamie

Originally Said By: Jamie

  Are these images that you have taken with an iPhone or iPad? If so, its how they are created and its stored, I believe, in the exif data and you would need to do a search on how to get round this. A quick search found this: http://iphonephotographyschool.com/iphone-photos-upside-down/

All the best

Jamie  

Thanks for that Jamie. If Ray can't sort it I will look into your idea.
P.S.
Just followed your link and that would be good if that were the problem, but the photos on my computer are all the correct way up, it's only when using file upload that they revolve 90 degrees.
But thanks for trying to help :-)

(See text I've added to Ray's message which probably proves that you were right in asuming it was taken on a mobile)

Can I get a copy of the page you are using so I can see all of the settings as well as the image you are uploading? I'll try to reproduce and debug the problem to find a solution.

Hi Ray,
Attached page and image. The image was provided by my client for testing purposes.
As you can see using your upload it came in revolved 90 degrees.

Update
It does appear that this photo was taken with a mobile. I tried uploading a portrait photo that I knew was taken with a normal digital camera, and that worked fine, but on uploading a portrait photo that I took with my mobile the image was rotated 90 degrees again.
So I don't know whether you will be able to help at all.

Update.
I think I have proven that it is not the file upload that is at fault. There is a quite simple way around this problem, though not suitable for a clients website, you just open the image up in photo editing software, rotate the image 90 degrees one way and then rotate it back again and it uploads fine.
The problem lies in the data that is stored in the EXIF tags of the image, so I think that MAY be a problem that can't be resolved without a lot of work and expense on Web Assist's side.

I've gone ahead and added the necessary code to read exif data and rotate the image on upload. Just use the attached helper file in place of the one created by the extension and make sure you have specified "web images only" in the upload server behavior and it should make the necessary rotations.

This code depends on you having the php_exif.dll extension enabled in your php.ini file.

Hey Ray

is that to go in the foldwe webassist/file_manipulation/ ?

Cheers

Jamie

Hi Ray,
Thanks for the file and taking the time to sort it out, I can only say that WebAssist really DO care about their customers.
Is this something that will be included in a future update or would it be wise to keep the page for future use?
Thanks again.
Dave

We will include it in the next release of Data Bridge.. but hold onto a copy for now until we have it out.

OK Ray, will do and thanks again for your help