close ad
WARNING PC USERS: Do Not Install the DREAMWEAVER CC 2017 Update »
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

I've built a horse show entry form that when "submit" is pressed should cause a copy of the form to be emailed to me, a CC: to the email of the person submitting the form and a bcc: to another email I have on our ISP's email server. Sometimes this wo

Thread began 4/13/2015 10:01 pm by Jgrass | Last modified 4/14/2015 12:07 am by Ray Borduin | 384 views | 1 replies |

Jgrass

Form email failing for SOME users -- not all.

I am trying to get a form to send an emailed entry to a horse show secretary, and a copy to the original user as well as a blind copy to my email on a second server so that I can keep track of all entries.

As I was saying, for some of our users, this works perfectly, and does so every time. For others, I never get the email and the bcc: doesn't arrive at the other server. No evidence when I look at the mail logs that any attempt at all was made to deliver the message. In such a case the original sender doesn't get the cc: either. It appears that the sender's machine is swallowing the message, but I certainly could be missing something.

I'd hate to have to go back to writing the old fashioned CGI's I used to write a decade ago just to kill the dependence on the sender's outgoing email environments....

Here's what we've got:

The URL for our form is http://vadanova.org/other/forms/SchoolingShowDirectEntryForm.php

SchoolingShowEmail.php is the outgoing email template

the other php files used are the unaltered webassist file: mail_php.php and mail_formatting_php.php

Am I confused about what should be happening here?

Sign in to reply to this post

Jgrass

My husband & I figured this out: If I've got a user with a email of the form judy@gmail.com, My ISP isn't going to let me slap that into the "From:" field of an outgoing message even if judy@gmail.com is originating this message. Smells too much like something illicit is going on. I have to use some dummy local address like shows@vadanova.org for the From field. I can CC judy@gmail.com or even maybe use "reply_to:" (if I can figure out where that gets set).

As a show secretary, I'd really like it if my entrant's email address was the From, but I can manage without that. That email address is 2 other places in the form.

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...