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I've built a horse show entry form that when "submit" is pressed should cause a copy of the form to be emailed to me, a CC: to the email of the person submitting the form and a bcc: to another email I have on our ISP's email server. Sometimes this wo

Thread began 4/13/2015 7:01 pm by Jgrass | Last modified 4/13/2015 9:07 pm by Jgrass | 944 views | 1 replies

Jgrass

Form email failing for SOME users -- not all.

I am trying to get a form to send an emailed entry to a horse show secretary, and a copy to the original user as well as a blind copy to my email on a second server so that I can keep track of all entries.

As I was saying, for some of our users, this works perfectly, and does so every time. For others, I never get the email and the bcc: doesn't arrive at the other server. No evidence when I look at the mail logs that any attempt at all was made to deliver the message. In such a case the original sender doesn't get the cc: either. It appears that the sender's machine is swallowing the message, but I certainly could be missing something.

I'd hate to have to go back to writing the old fashioned CGI's I used to write a decade ago just to kill the dependence on the sender's outgoing email environments....

Here's what we've got:

The URL for our form is http://vadanova.org/other/forms/SchoolingShowDirectEntryForm.php

SchoolingShowEmail.php is the outgoing email template

the other php files used are the unaltered webassist file: mail_php.php and mail_formatting_php.php

Am I confused about what should be happening here?

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