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Double opt in system not sending email

Thread began 2/06/2015 3:33 am by Andre | Last modified 2/13/2015 12:13 pm by Jason Byrnes | 1051 views | 9 replies |

Andre

Double opt in system not sending email

I have setup the double opt in system as per the video, when i register it goes to the page to say that i have been sent the email but the email never arrives?

Can you have a look: http://greatcompetition.ie/homevalue/registration.php

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Jason ByrnesWebAssist

Who is your host?

Depending on your host, you may need to set certain options in Universal Email.

Some hosts will work if you leave the SMTP Server setting on the Email Server Tab blank, others will require that you enter the SMTP server address.

Some will work using the standard Mail protocol, other will require that you use the Pear Mail for SMTP, some using Pear mail will require authentication.

Some hosts may require that the from address being used be a valid email address for your domain. Some may require that the option to include the from Email address be passed as an extra parameter.

To be successful with Universal Email, you will need to know the requirements of your host for sending an email using a PHP script.

Also, double check your Spam folder, it is possible that the email is being trapped as spam.

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Andre

Would you mind sending me the message of the requirements that i could copy & paste as a request?

Thanks

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Jason ByrnesWebAssist

The requirements will depend on your host, I can't tell you what they might be.

With some hosts, you will be able to use the standard mail object, and won't need to enter anything for the SMTP Server, or port, with other hosts, you may need to enter the SMTP Server address and port number, and still others may not support the mail protocol at all and require that you use the Pera Mail for SMTP mail object.

I can't tell what the needed settings are for your host, only your host can tell you that.

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Andre

Jason my hosting service done some amends & the form still isnt mailing me?

They created a test php file which i uploaded to the webspace & that mailed fine, i have taken a snapshot of the email sent to me.

Can you have a look at this form & see if there is something else wrong, any errors on the form?

http://greatcompetition.ie/homevalue/registration.php

Attached Files
email received.pdf
testmail.php
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Jason ByrnesWebAssist

please send a copy of the registration page so i can examine the code.

also the web assist/email folder.

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Andre

Thanks Jason, both attached

Attached Files
Archive.zip
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Jason ByrnesWebAssist

In the universal Email behavior you are using the Validated entries binding group for the to address. the validated entries will only have a value if validation fails, when validation passes, that binding is empty.

yo need to use the Form binding group for the email form element instead.

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Andre

Do i need to start again or is there a way of editing the files i have?

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Jason ByrnesWebAssist

on the registration page, open the server behaviors panel (Window -> Server Behaviors)

In the server behaviors list, double click the Universal Email server behavior to edit it.

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