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sku not displaying in order results

Thread began 10/27/2014 9:44 am by Jamie | Last modified 10/29/2014 12:10 pm by Jason Byrnes | 1913 views | 11 replies |

Jamie

sku not displaying in order results

Hi Jason

Got a couple of question re ecart please.

1. in the orders results in the back end, the product SKU nor the telephone number are being displayed
2. re the email that is sent to the customer, is the content for that driven by waue_pp_confirm_1.php or wa_receipt.php?

Thanks

Jamie

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Jason ByrnesWebAssist

1) on the confirm page (For Direct Checkout) or the pp_confirm page (for express checkout) double check the store order summary behavior to make sure the sky and phone number columns are properly bound.

2) on the 2 confirm pages i listed above, check the UE code block to track the page that the email body is based on.

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Jamie

Thanks Jason. Got that all sussed except the phone number which I have set as required in paypal itself.

Also, as you can see from the attached, the address is not showing.....

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Jason ByrnesWebAssist

send the code and the checkout page please.

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Jamie

the image was from the email that is received by the customer.

Have attached that file together with the checkout.php one

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Jason ByrnesWebAssist

in the wa_reciept file, change each instance of [FORMREF] to CheckoutWizard_NewFromBlank_Default

for examaple, this code:
<?php echo(WA_getSavedFormValue('[FORMREF]','First_Name')); ?>

should be:
<?php echo(WA_getSavedFormValue('CheckoutWizard_NewFromBlank_Default','First_Name')); ?>

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Jamie

perfect thanks. any pointers re the phone number not being put into the db please?

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Jason ByrnesWebAssist

double check that the phone number filed is bound correctly in the store order summary. if it's not saving, it's not bound correctly.

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Jamie

in the store summary the OrderPhone field is at the moment bound

<?php echo (WA_coalesce(array(WA_getSavedFormValue('CheckoutWizard_NewFromBlank_Default','Phone_Number_2'),WA_getSavedFormValue('CheckoutWizard_NewFromBlank_Default','Phone_Number')))); ?>



should it be

<?php echo WA_PP_ECO_GetValue($WA_PP_ECO_GetResult, "ContactPhone"); ?>

?

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Jason ByrnesWebAssist

Could be, give that a try.

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