close ad
 
Important WebAssist Announcement
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

sku not displaying in order results

Thread began 10/27/2014 6:44 am by Jamie | Last modified 10/29/2014 9:10 am by Jason Byrnes | 4388 views | 11 replies |

Jamie

sku not displaying in order results

Hi Jason

Got a couple of question re ecart please.

1. in the orders results in the back end, the product SKU nor the telephone number are being displayed
2. re the email that is sent to the customer, is the content for that driven by waue_pp_confirm_1.php or wa_receipt.php?

Thanks

Jamie

Sign in to reply to this post

Jason ByrnesWebAssist

1) on the confirm page (For Direct Checkout) or the pp_confirm page (for express checkout) double check the store order summary behavior to make sure the sky and phone number columns are properly bound.

2) on the 2 confirm pages i listed above, check the UE code block to track the page that the email body is based on.

Sign in to reply to this post

Jamie

Thanks Jason. Got that all sussed except the phone number which I have set as required in paypal itself.

Also, as you can see from the attached, the address is not showing.....

Sign in to reply to this post

Jason ByrnesWebAssist

send the code and the checkout page please.

Sign in to reply to this post

Jamie

the image was from the email that is received by the customer.

Have attached that file together with the checkout.php one

Sign in to reply to this post

Jason ByrnesWebAssist

in the wa_reciept file, change each instance of [FORMREF] to CheckoutWizard_NewFromBlank_Default

for examaple, this code:
<?php echo(WA_getSavedFormValue('[FORMREF]','First_Name')); ?>

should be:
<?php echo(WA_getSavedFormValue('CheckoutWizard_NewFromBlank_Default','First_Name')); ?>

Sign in to reply to this post

Jamie

perfect thanks. any pointers re the phone number not being put into the db please?

Sign in to reply to this post

Jason ByrnesWebAssist

double check that the phone number filed is bound correctly in the store order summary. if it's not saving, it's not bound correctly.

Sign in to reply to this post

Jamie

in the store summary the OrderPhone field is at the moment bound

<?php echo (WA_coalesce(array(WA_getSavedFormValue('CheckoutWizard_NewFromBlank_Default','Phone_Number_2'),WA_getSavedFormValue('CheckoutWizard_NewFromBlank_Default','Phone_Number')))); ?>



should it be

<?php echo WA_PP_ECO_GetValue($WA_PP_ECO_GetResult, "ContactPhone"); ?>

?

Sign in to reply to this post

Jason ByrnesWebAssist

Could be, give that a try.

Sign in to reply to this post
loading

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...