close ad
WARNING: Do Not Install the DREAMWEAVER CC 2017 or 2018 Update »
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

very strange problem

Thread began 10/06/2014 1:12 am by Ericspecullaas | Last modified 10/08/2014 4:59 pm by Jason Byrnes | 1410 views | 9 replies |

Ericspecullaas

very strange problem

im having a very strange problem with the ecart script.

1st it wont allow me to pay for an item when im checking out.

2nd im getting an error telling me its and error 10002 on paypal end but I asked paypal about it and they say that there nothing wrong with the API connection. and asked me if the API information was persistance and i told them yes it was and still I get the error.

3rd i then found this http://www.webassist.com/forums/posts.php?id=35515 i added <pre><?php @session_start(); var_dump($_SESSION); ?></pre> and got that error message. now heres the funny part I rebuilt the cart so it didnt have any shipping information on the cart but its telling me that the usps.com login or password is not correct. Im not sure how that is happening because there is no shipping. the way she wants it handled is very strange. i did manage to get the shipping working so im not worried about that. all I really need is help getting paypal API to talk with ecart (your script).

thanks you jason

Sign in to reply to this post

Jason ByrnesWebAssist

the 10002 error means that paypal is not accepting the API credentials. This can happen for a couple reasons:
- You are using Live Credentials in sandbox mode or vice versa
- You have not accepted the billing agreement
- sometimes the credentials are just bad, you may need to generate new ones.

For the shipping issue, if you don't restart the browser between testing it may be that the shipping response is from the old pages.

make sure to close the browser completely between tests.


also If you re run the checkout wizard, make sure to delete the existing checkout pages first.

Sign in to reply to this post

Ericspecullaas

Ok i got most of it figured out the shipping cart was in my browser cache so that cleared up. now im getting this

10002

Security header is not valid

i did check the paypal API at this link and found out they are fine I got a success connected thing on that page. But now i still have the 10002 error i made sure there is no extra spaces and its on live mode not sandbox mode so it should be working fine.

Sign in to reply to this post

Jason ByrnesWebAssist

The Security header is not valid is an error on the paypal end, it means the paypal processor is not accepting the API Credentials being passed. If you give ftp information in a private message I can do some trouble shooting to look into what API information is being sent and to what end point to ensure it is sending what you expect

Sign in to reply to this post

Ericspecullaas

PM sent

Sign in to reply to this post

Jason ByrnesWebAssist

one issue i see strait off is that you are using the incontext checkout with paypal express, but not using an HTTS address for the site. HTPPS is required for the incontext checkout

I am able to get to the paypal screen with no error, so are you testing using express checkout or using a credit card?

Sign in to reply to this post

Ericspecullaas

im testing both but i will add the https to see if it makes the problem go away.

Sign in to reply to this post

Jason ByrnesWebAssist

Well, I Don't get the error on express checkout, only on testing the credit card. that could mean they API credentials are only good for express checkout, they are not API credentials for paypal payments pro.

the client would need to upgrade to a Paypal payments pro for the credit card checkout to work.

Sign in to reply to this post

Ericspecullaas

ahh ok that makes all the sense in the world. i will need to get her to upgrade to paypal pro so that it will work again.



thanks for your help jason

Sign in to reply to this post

Jason ByrnesWebAssist

you're welcome.

Sign in to reply to this post
loading

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...