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Deactivating Ecart and Design Extender Issue - Dreamweaver CS5

Thread began 10/05/2014 8:29 pm by michael_shaw397550 | Last modified 10/10/2014 2:37 am by michael_shaw397550 | 236 views | 2 replies |

michael_shaw397550

Deactivating Ecart and Design Extender Issue - Dreamweaver CS5

I'm trying to deactivate Ecart and Design Extender to upgrade to Dreamweaver CS6. I got Javascript error alerts whenever I try to unistall either product.

1. Design Extender
After receiving Javascript errors I deleted the DW5 configuration file as suggested in a relevant post. Design Extender was removed from DW5; but my account login still shows it as an active serial number.
2. Ecart
I get a Javascript error message when trying to uninstall. I'm not game to try the above method again.
Any help would be appreciated.
Regards
Michael Shaw

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Jason ByrnesWebAssist

To reset activations, click the all my downloads link. on the all my downloads page, there is a reset activations button.


to troubleshoot an error message, I need to know what the error says.

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michael_shaw397550

Thanks Jason. That seems to have done the trick!

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